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Explains your rights to social care, and how this differs from healthcare. Includes information on eligibility, needs assessments, financial assessments, and how local authorities may meet your needs.
To find advocacy services and groups in your area, you could call Mind's Legal Line or contact your local Mind.
If you're in hospital, you can also contact:
In some circumstances, you may be legally entitled to get the support of an advocate. See our page on your legal rights to advocacy for more information.
Guidance and support for anyone taking on a personal assistant to help them live independently.
Information about health problems and treatments, including details of local NHS services in Wales.
The final stage for complaints about councils and some other organisations providing local public services.
Looks into complaints about public services and independent care providers in Wales.
This information was published in February 2018. We will revise it in 2020.
References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.