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Health and social care rights

Explains your rights to social care, and how this differs from healthcare. Includes information on eligibility, needs assessments, financial assessments, and how local authorities may meet your needs.

Mind's services

  • Mind's Legal Line provides legal information and general advice by phone and email. 
  • Local Minds offer face-to-face services across England and Wales. These services include talking therapies, peer support and advocacy.

Find an advocate

To find advocacy services and groups in your area, you could call Mind's Legal Line or contact your local Mind.

If you're in hospital, you can also contact:

In some circumstances, you may be legally entitled to get the support of an advocate. See our page on your legal rights to advocacy for more information.

Other organisations

Carers Trust
Information and support for people caring for someone else.

Carers UK

0808 808 7777
029 2081 1370 (Carers Wales)
[email protected]
Advice and support for anyone who provides care.

Disability Tax Guide
Guidance and support for anyone taking on a personal assistant to help them live independently.

Lists government services and information.

Health in Wales
Information about health problems and treatments, including details of local NHS services in Wales.

Local Government and Social Care Ombudsman
The final stage for complaints about councils and some other organisations providing local public services.

Parliamentary and Health Service Ombudsman

0345 015 4033
Makes final decisions on complaints that have not been resolved by the NHS in England and UK government departments.

Public Services Ombudsman for Wales
Looks into complaints about public services and independent care providers in Wales.

This information was published in February 2018.

This page is currently under review. All content was accurate when published. 

References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.

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