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Mind Cookies Policy

This Cookies Policy sets out how Mind (“we”, or “us”) uses cookies and other tracking technologies through our website ( We are committed to ensuring that your privacy is protected, and this website respects any consent you have given via our ‘Manage Cookies’ button, or the cookie banner which is displayed at the bottom of the page when you visit our website. This Cookies Policy should be read alongside our Privacy Policy, which explains how we use personal information.

If you have any questions about this Cookies Policy, please feel free to contact us at [email protected].

Cookies are small text files. Websites you visit will place cookies on your computer, phone or other devices. Cookies contain details of your browsing history on that website and distinguish you from other users and remember information about you, such as your language preference or login information. Cookies make our website function in more user friendly and effective ways, and help to tailor the website operations to your needs and preferences, analyse website usage and generally improve your online user experience.

Cookies don't store or collect information about you (like your name). But they'll collect information related to:

  • The devices you use to access the internet
  • Your browser
  • Your browsing history

Cookies are widely used to make websites work better for visitors. And to give information to the owners of the site.

You can find out more about cookies at

We use tags to transfer data from our users to external sources like Facebook. We use them to track:

  • How you interact with our websites and digital adverts (for example, when you’ve downloaded content, clicked on an advert or viewed a video)
  • What pages you visit on our website
  • How long you spent on those pages
  • How you got to our website and when you left it

We use this information to monitor how well our digital adverts are doing.

We use cookies on the websites to:

  • Help users navigate around the website
  • Work out whether the website is working well
  • Gather statistics on how our website is being used (including for example to see which pages of the website are the most popular and how users are interacting with them), which can help us to improve it
  • Analyse how individuals interact with us so we can improve our services
  • Personalise the service we offer by working out which areas of the website are most relevant to you
  • Allow our advertising partners to show you content on other sites based on how you use our website

We also use cookies to make sure we keep your information confidential and secure as you move through secure or password-protected areas of our website.

The cookies that we use can have different characteristics. For example:

  • Session Cookies – Some of the cookies that we use are Session Cookies. These are deleted when you close your browser.
  • Persistent Cookies – These cookies stay on your browser or device until they expire or until you delete them from your browser history.

All cookies have an owner. You can identify the owner by looking at the domain. The domain is the company or website name in the cookie.

Cookies can be first-party, which means that they’re owned by the website who set them.

Alternatively, cookies  can be third-party. This means they’re not owned by the website who set them. We use both first-party and third-party cookies on our websites.

If you haven’t given us permission to set cookies through the cookies banner, we can't track your visit and how you got here.

If you visit our website using a different device or browser in the future, you'll need to set your cookie preferences again.

Below is a list of the main cookies we use on this website. The categories we use are based on the International Chamber of Commerce’s Guide for Cookie categorisation. If you'd like more information, you can email our Web team.

We need these cookies for the website to work properly. This means we can't switch them off. They're only set when you take certain actions - like setting your privacy preferences, logging into our sites, or filling in forms.

You can set your browser to block these cookies, but this will mean our website won't work as well.

These cookies allow us to count the number of people visiting our website, and see where they're coming from. This helps us to measure and improve the performance of our website and our digital ads.

They help us to:

  • Know which pages are the most and least popular
  • See how visitors move around the site
  • Measure the impact of our digital adverts

If you don't allow these cookies, we won't know when you've visited or how you've reached our website. This means we won't be able to monitor how well our digital ads or website are doing.

We use personalisation cookies to track the pages you visit on our websites. We track these so we can suggest relevant content based on the pages you've previously visited. If you don't allow these cookies, you'll get a less personalised experience on our websites.

"Targeting Cookies" are used by our advertising partners (e.g. Facebook) to collect information about how you use our website (including visits to our information pages) and show you associated adverts on other sites. The information that’s been used to build that profile may also be used to find other people with similar interests to yours so that our adverts can be shown to them too. We don’t share your contact details or similar information with our advertising partners, but information that uniquely identifies your browser and internet device will be shared. If you do not allow these cookies, you will experience less targeted advertising.

In order to allow us to make improvements to our websites, take steps to ensure that our online advertising is cost effective, and provide you with content and ads that we think you’ll find interesting, our site places cookies which are owned by third-party suppliers.

Further details about the main suppliers that we use and links to their privacy information is provided below:


We use Google’s Marketing Platform cookies so that we can measure the impact of our digital advertising campaigns. This helps us to ensure that the money we spend on digital advertising is cost-effective. They also help us to serve adverts to people who have visited our websites and control the number of times that a website visitor sees an advert.

We use Google Analytics cookies to help us measure how visitors use our websites. This helps us to improve peoples’ experience of using our sites and measure the effectiveness of our digital advertising campaigns.

Read Google's privacy policy. You can opt out of receiving cookies on the website for Google Analytics by visiting


We use Meta cookies so we can collect and send information to Meta about actions taken by visitors on our website. We also use Meta cookies to measure the effectiveness of our Meta ad campaigns which, in turn, helps ensure that we’re using our resources effectively.

Meta uses this information to provide services to us and also for further processing for its own business purposes.  The services we receive from Meta are delivered to us through Meta’s Business Tools. These tools allow us to target advertising to you within Meta’s social media platforms by creating audiences based on your actions on our website and allow Meta to improve and optimise the targeting and delivery of our advertising campaigns for us. We and Meta are joint controllers of the processing involved in collecting and sending your personal information to Meta using cookies and similar technologies as each of us has a business interest in Meta receiving this information.



Managing cookies

You can control which cookies are set on your device by clicking on Manage cookies' on our cookies banner. You can also amend your settings or withdraw your consent for cookies at any time by revisiting this policy and clicking on the 'Manage cookies' button below.

You may also wish to restrict or block the cookies set by our website, or indeed any other website within your browser.

The ‘Help’ function within your browser will tell you how, but you can also visit, which contains information on how to do this as well as how to delete cookies. As noted above, please be aware that restricting cookies may impact on the functionality this website.

Click on the links below to find out how to change your cookie settings in specific browsers and/or on particular operating systems:

There is also software available which enables you to use settings that allow to you choose which cookies are set on your digital device, such as the Ghostery app.


Updates to this Policy

We may update this Cookies Policy from time to time – for example, to take into account changes at Mind or to reflect changes in regulation or legislation. It was last updated on 17th November 2023.

We therefore recommend that you check this policy regularly. We aim to notify you of any significant changes by way of a notice on our website or by contacting you directly when reasonably possible.

Dated 17th November 2023

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