We are Mind. We only exist because of the amazing support of people like you.
We want you to know that we really value your support, whether you've:
We are committed to treating you with respect and openness, so this is our promise to you.
Fundraising is really important to us and we are proud of what it helps us achieve. We will constantly review our fundraising practices to make sure they are fair, sensitive and appropriate.
Mind is committed to ensuring the highest quality of experience for our supporters. In the interest of empowering and protecting our supporters, Mind trains and supports its staff, volunteers and third party organisations that work on behalf of Mind to recognise, and appropriately respond to vulnerability without discrimination or judgement.
Mind works to ensure supporters are treated fairly and treated as individuals at all times, and not exploited or treated in any way which might bring them harm as a result of their interaction with Mind.
Mind’s approach to supporters in vulnerable circumstances is informed by the Fundraising Regulator’s Code of Fundraising Practice and the Chartered Institute of Fundraising’s guidance.
We now ask that all our supporters under 16 ask their parent or guardian to get in touch with us at [email protected], as we require written consent for any young person under 16 to engage in fundraising, volunteering or otherwise supporting Mind.
We make sure all staff are trained in and follow our Safeguarding Policy and Procedures.