Our office is now closed because of the coronavirus outbreak. During this time we cannot open your letters or acknowledge postal donations, so please do not send anything by post right now. You can still donate online and any letters you have already sent will be kept safe until we can reopen the office. If you have questions or concerns, please email our Supporter Relations team or ring 0208 215 2243
Got a general query? You might find the answer in our FAQs.
If you have a general query about the organisation that isn’t answered in our FAQs, you can contact us using the details below.
Our staff are mostly working from home for the time being but we do have reduced access to our office.
You can still send us donations and enquiries by post, but please bear with us as it may take us a little longer to respond than usual.
If you have questions or concerns, please email our Supporter Relations team or ring 0208 215 2243.
If you feel more comfortable texting, you can now do so. Send your texts through to 86463. Find more information on our helplines page.
Got a general query? You might find the answer in our FAQs
Supporter Relations are our dedicated team to help our wonderful supporters. We can help with the following:
Email: [email protected]
Telephone: 0208 215 2243
You may also find an answer to your question in our FAQs.
If you have any feedback, compliments or complaints about Mind, please tell us here.
If you are a member of the media looking for comment or assistance with a mental health-related story, contact the media office (restricted to media enquiries only).
If you would like to get in touch with feedback about our website, or to let us know about a problem with the website, please fill in our website feedback form.
If you would like to enquire about references for our information materials please email our Information team.
If you would like to reproduce or any of our information, please read our page on permissions and licensing.
If you are concerned about something you have seen taking place at Mind, one of our local Minds or high street shops, please follow our Whistleblowing Policy.
Thank you so much for your support. Here are the different ways you can send a donation or fundraising to us:
Supporter Relations Team
15 – 19 Broadway
For full information on all the different ways you can support us, please go to our donate or fundraise page.
If you want to pay via BACS or you have a query about donating, please speak to our Supporter Relations team at [email protected] or on 020 8215 2243 and they will be able to provide you with the necessary details.
Unfortunately we do not currently work in Scotland or Northern Ireland. If you are from either of these areas and are looking for mental health information, advice or support, you may find the following organisations helpful: