Our unique and successful network of around 125 local Minds is fundamental to everything we do.
We work together in partnership to deliver excellent mental health services to anyone who needs them.
Each local Mind is unique. They understand the needs of their community and they tailor their services to match. Services include talking therapies, peer support, advocacy, crisis care, employment and housing support.
As well as delivering services, local Minds work to further our mission.
"After meeting other people with mental health problems I realised I wasn't on my own. Because of the staff I have a lot more hope for the future."
Local Minds as independent charities are responsible for their own funding. They do this through donations, grants and income from the services they provide for local councils, the NHS and private organisations. Last year we supported local Minds with £9.2m of direct and indirect funding (an increase of £3.6m on the previous year). Most local Minds provide services to people free of charge, but some may charge a small fee. You can raise money for your local Mind by contacting them directly.
We assess the quality of our local Minds through the Mind Quality Mark (MQM). It's a set of standards covering all areas of local Mind activity. Local Minds undergo a rigorous MQM assessment, which includes a thorough appraisal of organisational policies and procedures as well as a visit and interviews with trustees, staff, volunteers and people who use services. MQM provides assurance that local Minds across England and Wales are well-run and meet our expectations of good practice, and in many cases excel beyond those expectations.
Our local Minds like to hear your feedback, good and bad. They are independent charities and deal with their own comments and complaints. If you have a complaint, or a compliment, please contact the local Mind it refers to. If you have any feedback about Mind, please follow our national Complaints, compliments and feedback policy.