Explains your rights to social care, and how this differs from healthcare. Includes information on eligibility, needs assessments, financial assessments, and how local authorities may meet your needs.
The local authority will have to meet your needs for care and support if:
If you have a carer who is able and willing to continue meeting your needs for care and support, then the local authority is not required to do so.
The local authority can meet your needs for care and support in different ways. This includes providing you with:
The local authority can meet your needs by:
In England, but not in Wales, the local authority must set a 'personal budget' for you. This is a statement that sets out:
If you feel that your personal budget is not enough to meet your care and support needs, or if the local authority cuts it, you can challenge this. For details on how to do this, see our pages on complaining about health and social care.
If you want to sort out your own care and support, you can ask your local authority to make direct payments to cover the cost of the care and support that the local authority would otherwise provide.
You must use your direct payments to meet the care and support needs set out in your care and support plan. Your local authority will monitor, and if necessary review, your direct payment arrangements.
The local authority should make direct payments to meet your eligible needs if you request it, and it considers that:
If you don't have capacity to request direct payments then an authorised person can request them on your behalf.
Certain people cannot, by law, receive direct payments. These include:
Your local authority should publish information about:
The gov.uk website can help you find information about direct payments on your local authority's website.
You cannot be given things which the law says should be provided under different legislation. For example:
If you move to a different local authority area, then the local authority you currently live in and the local authority you intend to move to must work together to make sure that there's no interruption to your care and support.
When you're thinking about moving, it's a good idea to try to find out information about what care and support services your future local authority offers. You can usually find this out on their website.
Here is an outline of the process of transferring care and support responsibilities to a new local authority:
This information was published in February 2018. We will revise it in 2021.
References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.