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Fundraising FAQs

Our office is now closed because of the coronavirus outbreak. During this time we cannot open your letters or acknowledge postal donations, so please do not send anything by post right now. You can still donate online and any letters you have already sent will be kept safe until we can reopen the office. If you have questions or concerns, please email our Supporter Relations team or ring 0208 215 2243

Fancy fundraising for Mind? We've got a few pointers below to get you started

It's so great that you are planning a fundraising activity and we are so pleased that you are considering fundraising for Mind!
We know that fundraising comes in all different shapes and sizes, and we want to make sure we give you the best support possible. Whether you're looking for a charity place in one of our events, planning your own event, or are looking to fundraise for us using your own place in an event, we ask that you register your fundraising with us online.
If you are planning your own event, from cakes sales, weddings and Crafternoons, to students or music festivals, take a look here. If you're taking part in something active like a triathlon, race or swim take a look here.
You might be after a charity place in one of our calendared events. We have places in runs, bike rides and we even have our own bespoke treks.

You can find all our calendared events here
If you already have your own place in own of our calendared events and you've paid for it directly through the event organisers, then you can register this with us too. Once you've found the event you've got a place in on our site, just select to register your own place.

If you've got a place in an event but can't see it listed on our website, don't worry, you can still fundraise for us! Find the type of event it is here and register it as your own challenge.

When you sign up to fundraise for Mind, we are able to offer you a welcome pack full of lots of information on fundraising for Mind, a Mind top, either a cotton t-shirt or a running vest, monthly e-newsletters and other materials such a collection tins, banners, posters and leaflets.
Our experienced fundraising coordinators are also on hand to answer any questions you may have along the way, as well as providing you with their top insider tips to help you get the most out of your fundraising experience.

Already signed up and not sure how to get some materials or your top? Check here


You may have some more specific ideas about the kind of support you would like. If there's something you would like to know more on but can't see this above, take a look here to see what other support we can offer.

Mind's aim is to make sure everyone experiencing a mental health problem receives support and respect. The money that is donated through fundraising events is spent where the charity needs it most. For example this could be on campaigning for better mental health provisions or running mental health services. You can find out more here.

Need some more information before signing up? No problem, have a look at our Before registering FAQs.
Already signed up and not sure what's next? Have a look at our After registering FAQs

Before registering FAQ's

  • If you are holding a fundraising event for Mind, please keep up-to-date and follow UK Government guidance, including from devolved nations of Scotland, Wales and Northern Ireland. Restrictions and advice are likely to change overtime. It is therefore important that you review new announcements and apply any additional requirements and limitations to your fundraising.

  • For guidance on how to carry out fundraising safely during the pandemic, please read through the Fundraising Regulator’s advice.

  • We currently do not advise that our supporters hold fundraising events that involve collecting physical cash. As we are currently not working from our London and Cardiff offices, we are unable to send out, or receive any collection tins or buckets until further notice.

  • We recommend that if you are holding a fundraising event or collecting sponsorship in aid of Mind during the pandemic, you set up an online fundraising page on a platform such as Facebook, JustGiving, or Virgin Money Giving.

If you are feeling anxious or worried about Coronavirus and would like more information and support, we are here for you. Find out more here.

  • When Fundraising for Mind, you are fundraising as an independent supporter of Mind, so you should refer to your activity as ‘in aid of’ Mind. We can provide you with branded materials to support your activity, just get in touch with [email protected]

  • A version of Mind’s logo – the ‘in aid of Mind’ logo - may be provided to individual fundraisers alongside guidance on its use. Mind’s ‘in aid of’ logo should only be used for promotion of fundraising activities (e.g on social media channels, posters, flyers etc.) and should not be used where your fundraising is part of a business fundraising activity. Our logo should not be placed directly on products or packaging being sold in aid of Mind. Businesses, including sole traders, using any of Mind’s assets (e.g. logos, our charity name, our information to promote your activity) must sign a Commercial Participator Agreement. This is a legal requirement that applies to anyone who is fundraising for Mind through the sales of goods or services.

  • Mind’s logo should not be used on any social media channels or on any digital platform, including a website, without prior permission. Any materials or communications displaying this logo should be approved by your contact at Mind first before printing or publishing.

  • We unfortunately can’t take responsibility for any costs, taxes or expenses incurred or arising in connection with your fundraising activity.

  • When fundraising for Mind, we ask that you are fair and respectful to any attendees, volunteers or members of the public that engage with your activity. Please conduct yourself in a way that will not bring Mind’s name into disrepute. If you are holding an event for us, please make sure you have considered the safeguarding of any children, young people and adults at risk that may be in attendance. You can read more about our commitment to safeguarding and treating our supporters fairly in our Supporter Promise here

  • Any promotional material for your event, (e.g. tickets, posters, online adverts) should clearly state whether all funds raised at the event will go to Mind or whether any money will be used to pay for any costs. For example: ‘Ticket price includes entry fee and meal per person. All fundraising on the day will go to Mind (NAMH) Registered charity number 219830.’  

  • If you are taking part in an event or challenge in aid of Mind (i.e. organised by yourself), we strongly advise you to consider your own personal safety and ensure you make provisions for this during your event, as we cannot provide logistical or on the day support for individual events/challenges to arrange your own safety protocols

  • Think about how best to organise your event safely. We ask all our supporters planning their own events to complete a risk assessment to consider what insurance cover or any special licences you may need from your local council, e.g. a gambling licence for certain raffles or prize draws, a public entertainment licence or a licence to sell alcohol.

  • Although we can give you guidance and tips to ensure your fundraising runs smoothly, please note that Mind is not responsible for your fundraising activity, we therefore ask that you do not do anything that could risk a law being broken or endangering yourself or anyone else.

  • Mind cannot accept any responsibility for your event or anyone who participates in it. We advise that all fundraisers consider taking out public liability insurance if your event involves the general public as your event will not be covered by Mind’s insurance if anything were to go wrong.

  • Where there is real and serious risk to personal safety or potential damage to the brand or reputation of Mind, Mind reserves the right to withdraw all support (including not providing branded materials). In the event of withdrawing our support, we would always communicate the reasons for this.

  • In order to protect the children and young people that want to support us, we now require a parent or guardian’s consent for anyone under the age of 16 that wants to take part in any fundraising event on behalf of Mind. Please get in touch with [email protected] for a copy of our consent form.

  • Extra care should be taken if your event involves children. This should include proper adult supervision. You should organise DBS checks for any adults volunteering at your event are to have unsupervised access to children.

  • Some other things to consider when fundraising with children include: 

  • Children under the age of 16 are not allowed to purchase raffle tickets.

  • Children under the age of 16 must not take part in public street collections in England and Wales. There are different laws Scotland and Northern Ireland, so please check the Fundraising Regulator’s guidance.

  • If children are photographed at your event, you should seek written permission from their parent or guardian before doing so.

  • Under 16s should never be given sole responsibility for handling or counting cash at your event.

Link to privacy notice here.

As part of your fundraising, or at your event, you may come in to contact with personal data and information belonging to people involved in your activity (e.g. a person’s physical, mental, economic or social identity). You are responsible for ensuring that any paper or electronic data you hold complies with GDPR and with the Data Protection Act 2018. This means that you should obtain appropriate consents before storing or using any individual’s data.

It’s important that you keep any data you have stored securely and safe from loss, damage or unauthorised access (e.g. securing spreadsheet data with a password protection) Do not keep data for any longer than you need it and do not share information about someone without their permission.

Gift Aid is an easy way to maximise your fundraising. However, there are strict rules relating to it. Gift Aid cannot be claimed on ticket sales, raffle ticket sales, winning auction bids or anything other than an individual donation. Also, it cannot be claimed on behalf of a group or as part of a collection.

Useful links

The Health and Safety Executive

Fundraising Regulator: Code of Fundraising Practice

The Gambling Commission

If you are fundraising outside of the UK, please check your local fundraising laws and best practice guidelines.

We have cheer points at some of our big running events and cycles and, for races like the London Marathon, we occasionally have post-race receptions. If you are signing up to one of our calendared events, please do look out for information on this.
Unfortunately, as we are a very small team and do get asked to lots of events, it isn't usually possible for us to attend these, as much as we would love to. If this is something that is really important to you for your fundraising, then we would suggest getting in touch with your local Mind.

The main focus of Mind's Twitter and Facebook pages is to share mental health information, so the space to promote our fundraising events is limited. We are not able to retweet fundraising asks as we get so many of these each day.


In terms of promotion on social media, you are more than welcome to post on our Facebook Events page for other Mind supporters to see - the link is https://www.facebook.com/MindEvents

We often find that a fundraiser's own social media posts are the most effective way of sharing their event and personal story as it utilises their personal networks and connections in a way that a Mind post would not be able to.
There is also the option to write a blog for us. This could then go up on our website, and would allow us to highlight your fundraising on social media too. If this is something that you'd be interested in, do get in touch and ask us about it.

It's great, that you would like to support your local Mind! We at national Mind are actually a separate charity from the Local Mind organisations, and while we have similar aims and values, we fulfil slightly different roles. We provide the nationwide information services, Infoline, and campaign nationally for a better deal for everyone experiencing a mental health problem. This structure allows the Local Minds to work at a more grass roots level to fit their front line services to the communities that they work with.

The money that is donated through fundraising events is spent where the charity needs it most. For example this could be on campaigning for better mental health provisions or running mental health services. In 16/17 Mind spent £4.3 million on the local Minds around the country. This equates to 20% of our charitable expenditure.

As the local Minds are separate charities, we conduct our fundraising independently. Therefore if you would like to fundraise specifically for your local Mind, then you will need to contact them directly, I am sure they will be delighted to hear from you. You can find your local Mind here.

After registering FAQs

There are a few different ways to pay in the fundraising, and it’s entirely up to you which you choose:

  • By making a card payment over the phone, you can call us on 0300 999 3887 to pay in your fundraising by debit or credit card
  •  By making a donation through our website here
  •  By counting up the pennies, put it in your account and then send it as a donation to your online Giving Page
  •  By using the paying in slip provided in your welcome pack at any NatWest branch. Please include your Mind URN on the front of the slip.
  •  By sending us a cheque made out to Mind to the following address: 15-19 Broadway, Stratford, London, E15 4BQ – be sure to write your name and any additional details on the back of the cheque.

You can pay in your fundraising by bank transfer using the following account details:

Mind
Bank acc No: 58896961
Sort code: 60-40-02
Reference: Your name and postcode or Mind URN (Unique reference Number)

Once you’ve registered with us, you will receive a Mind URN. It’s really important to quote this number when paying in any donations so we know that the fundraising has come from you.

 

Sponsorship forms are great for offline fundraising! You will receive a hard copy of this in your welcome pack 10-14 days after you've signed up. If you would prefer an electronic copy, you can download this here.

We send all of our Mind fundraisers a running vest or cotton t-shirt for free. If you requested this at the time of registering and provided your size, then this will be included in your welcome pack which is sent out to you 10-14 days after signing up.

If you haven't received your top then please do get in touch letting us know the kind of top you would like and the size and we can get this sent out to you.

We do also have technical running t-shirts but as they come at a larger cost to us we request a donation of £15 for these. If you are interested in having one of these please call our Supporter Relations team on 0300 999 3887 to make the payment over the phone.

For fundraisers doing a cycling event, we are able to offer cycling jerseys. Please do get in touch with us here if this is something you are interested in.

For sizes, please take a look at the relevant size guide:

Vests
Cotton t-shirts
Active t-shirts
Cycling jerseys

You might find you don't want your top after all or maybe it doesn't quite fit. If that's the case you can return it to us or exchange it for a different size.
Please return you unworn top to:
Mind Events Freepost

Please include your Mind URN if you know it, address and, if you would like to exchange it, please state the size you would like, and our warehouse will sort this all out for you.

Absolutely! We have both plastic collection pots and cardboard collection boxes.
If you would like some cardboard collection boxes, please email [email protected] with the quantity you would like and we can get these sent out to you.

If you would like some of the plastic collection pots, then we do ask for a collection tin agreement form to be completed. You will receive a hard copy of this form in your welcome pack. If you would prefer an electronic copy, you can download this here. Please note, we are only able to offer a maximum of 3 plastic collection pots and you must be registered with us in order to receive these.

Before holding a collection, you may want to read up on these guidelines to make sure everything is above board.

Definitely! We offer Mind branded materials which are great for fundraising events.
Our materials packs include:
A standard materials pack contain:

• 10 balloons
• 5 flags
• 5 we are Mind leaflets
• Mind banner
• Cardboard collection box

If you would like one of these then please get in touch with [email protected] and we will get one of these sent out to you.

 

 

Your welcome pack and running vest or t-shirt will be with you within 10-14 working days of registering. In the meantime, we're here to support you however we can. If your event is coming up soon and you haven't received anything from us, then please get in touch.

For all other orders, we use second class post and, once your order has been processed, this should be with you within 3-5 days.

Read all our FAQs and still confused? Get in touch.  Please note we are a small team and we do receive lots of enquires so please do be patient with us, we will get back to you as soon as we can.

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