Mental health problems – an introduction

Explains what mental health problems are, what may cause them, and the many different kinds of help, treatment and support that are available. Also provides guidance on where to find more information, and tips for friends and family.

Your stories

We've come so far, but got so far to go

Juliette blogs about stigma and misunderstanding and why it's time to change attitudes.

Juliette Burton
Posted on 16/07/2015

How are you?

Claire blogs about the question 'How are you?' and why we should answer honestly.

Posted on 11/05/2015

Tom and Morgan's epic fundraising cycle

Tom and Morgan have set out on a 2000-mile bike ride from Hanoi to Singapore to raise money for mental health.

Posted on 27/03/2015

Useful contacts

Anxiety UK

08444 775 774

Advice and support for people living with anxiety.



Adult helpline: 0808 801 0677

Youthline: 0808 801 0711

Supporting people affected by eating disorders


British Association of Counselling and Psychotherapy

01455 883 300

Information and details of accredited practitioners.


Campaign Against Living Miserably (CALM)

0800 58 58 58

Information and support for men.


Carers UK

0808 808 7777
Independent information and support for carers.


Disability Rights UK

Information and support for people living with a disability, including contact details of local disability groups.



0300 123 6600

Confidential drugs advice and information.



Welsh charity for people with serious mental illness and their carers. Provides information and recovery support services all around Wales.


Hearing Voices Network

01142 718 210
Information and support for people who hear voices or have other unshared perceptions.



Brighton-based mental health charity, offering information and support for anyone who identifies as LGBTQ. Offers online chat and peer support.

The National Institute for Health and Care Excellence (NICE)
Evidence-based guidelines on treatments.


NHS Choices

Provides information on a wide range of health and social care topics. Also provides an online search tool to find NHS services near you.


No Panic

helpline: 0844 967 4848 (10am–10pm)
Provides a helpline, step-by-step programmes, and support for people with anxiety disorders.



0800 068 4141 (weekdays 10am–10pm, weekends 2pm–10pm and bank holidays 2pm–10pm)
Provides information and support for anyone under 35 who is struggling with suicidal feelings, or anyone concerned about a young person who might be struggling.



24-hour helpline: 116 123 (freephone)
[email protected]

Freepost: RSRB-KKBY-CYJK, PO Box 90 90, Stirling FK8 2SA

Emotional support for anyone feeling down, experiencing distress or struggling to cope.



SANEline: 0300 304 7000 (4.30pm–10.30pm)

Offers emotional support and information to anyone affected by mental health problems.


Student Minds

Mental health support for students.


Time to Change



020 8215 2356

National campaign to end stigma and discrimination against people with mental health problems in England (Time to Change) and Wales (Time to Change Wales). Run by Mind and Rethink Mental Illness.


Turning Point

02074 817 600
Provides services for people with drug, alcohol and mental health problems.



parent helpline: 0808 802 5544

Information for both parents and young people.

This information was published in October 2017 – to be revised in 2020. References are available on request. If you would like to reproduce any of this information see our page on permissions and licensing.

Mental Health A-Z

Information and advice on a huge range of mental health topics

> Read our A-Z


Helping you to better understand and support people with mental health problems

> Find out more

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