Explains what clinical negligence is, how to make a complaint about clinical negligence and where to find more information and support.
To find advocacy services and groups in your area, you could call Mind's Legal Line or contact your local Mind.
If you're in hospital, you can also contact:
In some circumstances, you may be legally entitled to get the support of an advocate. See our page on your legal rights to advocacy for more information.
Information about Law Centres, which defend the legal rights of people who can't afford a lawyer. Includes a searchable directory.
Professional association for solicitors in England and Wales. Includes a searchable directory of solicitors.
Connects volunteer lawyers with people who aren’t eligible for legal aid and can’t afford to pay for legal advice. Includes details of free legal advice clinics.
Part of the NHS. Aims to resolve clinical negligence complaints involving the NHS, and to help to prevent the same thing happening again.
Putting Things Right is the process for managing medical negligence concerns in NHS Wales.
This information was published in November 2018. We will revise it in 2021.
References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.