Mind Legal Line
Cefn Coed Parc
0300 466 6463 (Monday to Friday, 9.00 am to 6.00 pm)
The Mind Legal Line can provide you with legal information and general advice.
Action against Medical Accidents (AvMA)
Christopher Wren Yard
117 High Street
Helpline 0845 123 2352 (Monday to Friday, 10.00 am to 3.30pm)
AvMA is a UK charity that provides free, independent advice and support to people affected by medical accidents. They have a helpline and can put you in contact with specialist solicitors if appropriate.
Law Centres Network
Law Centres offer legal advice, casework and representation to individuals and groups. To find your local Law Centre, you can look at their interactive Google map or see the Law Centres list.
For legal advice enquiries,visit the I am looking for advice page on their website.
LawWorks is a legal charity that lists on its website the Free Legal Advice Clinics in England and Wales. These clinics can give you one-off, face-to-face advice if you have legal problems about consumer disputes, housing, social welfare law or employment.
Part of the NHS. Aims to resolve clinical negligence complaints involving the NHS, and to help to prevent the same thing happening again.
Putting Things Right
Putting Things Right is the process for managing medical negligence concerns in NHS Wales.
The Law Society
020 7242 1222 (England)
029 2064 5254 (Wales)
The Law Society provides details of solicitors in your area that you can contact for specialist legal advice.
Where can I get support?
Local Minds support over 280,000 people across England and Wales. Their services include supported housing, crisis helplines, drop-in centres, employment and training schemes, counselling and befriending. They may be able to help you find advocacy services in your area.
Find your local Mind here.
Find an advocate
An advocate is a person who can both listen to you and speak for you in times of need. Having an advocate can be helpful in situations where you are finding it difficult to make your views known, or to make people listen to them and take them into account.
For information on advocacy services and groups in your area, you could start by contacting the Mind Legal Line and your local Mind. You can also contact the Patient Advice Liaison Service (PALS) in England, or the Community Health Council in Wales.
Read more about how advocacy might help you.
This information was published in November 2018. We will revise it in 2020.