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Clinical negligence
Explains what clinical negligence is, how to make a complaint about clinical negligence and where to find more information and support.
Useful contacts
How to find an advocate
To find advocacy services and groups in your area, you could call Mind's Legal Line on 0300 466 6463 or contact your local Mind.
If you're in hospital, you can also contact the:
- Patient Advice Liaison Service (PALS) in England
- Community Health Council in Wales
In some situations, you may be legally entitled to the support of an advocate. For more information, see our page on your legal rights to advocacy.
Other organisations
Action Against Medical Accidents (AvMA)
0345 123 2352
avma.org.uk
Advice and support for people affected by avoidable harm in healthcare.
Law Centres Network
lawcentres.org.uk
Information about Law Centres, which defend the legal rights of people who can't afford a lawyer. Includes a searchable directory.
Law Society
lawsociety.org.uk
Professional association for solicitors in England and Wales. Includes a searchable directory of solicitors.
LawWorks
lawworks.org.uk
Connects volunteer lawyers with people who aren't eligible for legal aid and can't afford to pay for legal advice. Includes details of free legal advice clinics.
NHS Resolution
resolution.nhs.uk
Part of the NHS. Aims to resolve clinical negligence complaints involving the NHS, and to help to prevent the same thing happening again.
Putting Things Right
puttingthingsright.wales.nhs.uk
Putting Things Right is the process for managing medical negligence concerns in NHS Wales.
This information was published in November 2018.
This page is currently under review. All content was accurate when published.
References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.