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Guide to support options for abuse
Taking the first step in seeking help for abuse can feel difficult. You may especially feel this way if you have tried to talk to friends, family or professionals and have not had a response that helped you.
This page list organisations and services who may be able to offer you support for abuse. Help is available whether you’re experiencing abuse now, or have done in the past.
On this page, find details of services and support options for:
Hub of Hope
hubofhope.co.uk
UK-wide mental health service database. Lets you search for local, national, peer, community, charity, private and NHS mental health support. You can filter results to find specific kinds of support.
Samaritans
116 123 (freephone)
[email protected]
Freepost SAMARITANS LETTERS
samaritans.org
Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
Victim Support
0808 168 9111
victimsupport.org.uk
Provides emotional and practical support for people affected by crime and traumatic events.
Help for Adult Victims of Child Abuse (HAVOCA)
havoca.org
Information and support for adults who have experienced any type of childhood abuse, run by survivors.
The National Association for People Abused in Childhood (NAPAC)
0808 801 0331
[email protected]
napac.org.uk
Supports adult survivors of any form of childhood abuse. Offers a helpline, email support and local services.
Support for Survivors
0115 962 2722
[email protected]
supportforsurvivors.org
Support for adult survivors of child abuse.
Childline
0800 1111
childline.org.uk
Support for children and young people in the UK, including a free helpline and 1-2-1 online chats with counsellors.
Kidscape
0207 823 5430
kidscape.org.uk
Information and advice for parents, carers and young people with concerns about school bullying and abuse.
National Society for the Prevention of Cruelty to Children (NSPCC)
0808 800 5000 (for adults concerned about a child)
0800 1111 (18 or under – Childline helpline)
nspcc.org.uk
Support and information for children and anyone worried about a child.
YoungMinds
0808 802 5544 (Parents Helpline)
85258 (text the word 'shout')
youngminds.org.uk
Provides advice and support to young people for their mental health, as well as supporting parents and carers.
Hourglass
0808 808 8141
078 6005 2906 (free text line)
wearehourglass.org
Offers a helpline, text line, information and advice for older people who have experienced abuse. Also supports those concerned about an older person, such as families, carers or practitioners.
Mencap
0808 808 1111 (Learning Disability Helpline)
mencap.org.uk
Information and advice for people with a learning disability, their families and carers. Services include an online community.
Respond
0207 383 0700
respond.org.uk
Services for people with learning disabilities or autistic people who have experienced abuse or trauma.
The Dash Charity
0175 354 9865
thedashcharity.org.uk
Information, a helpline, advocacy services and legal support for adults who have experienced domestic abuse. Also runs refuge accommodation in Berkshire for women and children.
One in Four
0800 121 7114
oneinfour.org.uk
Offers advocacy services, counselling, and resources for adults who have experienced trauma, domestic or sexual abuse in childhood.
Safer Places
0330 102 5811
saferplaces.co.uk
Helpline, a live chat and information for adults who have experienced domestic and sexual abuse or violence. Offers refuge accommodation services in Essex and Hertfordshire.
Ashiana
0114 255 5740
ashianasheffield.org
Supports Black, Asian, Minority Ethnic and refugee women in England who have experienced domestic abuse, forced marriage and honour-based violence. Also supports children and young people.
Roshini
0800 953 9666 (domestic abuse)
0800 953 9777 (forced marriage and honour-based abuse)
roshnibirmingham.org.uk
Supports people from BAME communities who have experienced domestic abuse, honour-based violence, forced marriage, rape or sexual assault. Offers two 24-hour multilingual helplines – national support for domestic abuse, and support in the West Midlands for forced marriage and honour-based abuse.
Southall Black Sisters
0208 571 9595
southallblacksisters.org.uk
Information, advice, advocacy, practical help, counselling and support to BAME women and children who have experienced domestic and sexual violence. Offers telephone services in multiple languages. Operates within the London Borough of Ealing.
The Hide Out
thehideout.org.uk
Information to help young people understand domestic abuse, and what to do if it's happening to them. Run by domestic abuse charity Women’s Aid.
Respect Not Fear
respectnotfear.co.uk
Information for young people about domestic violence and abusive relationships.
The Forced Marriage Unit
0207 008 0151
gov.uk/forced-marriage
Helpline to provide advice and support to actual or potential victims of forced marriage, as well as to professionals dealing with cases. Joint initiative between the Foreign Office and Home Office.
Halo Project
0164 268 3045
0808 178 8424 (freephone)
haloproject.org.uk
Provides advice and support to victims of forced marriage, honour-based violence and female genital mutilation through a helpline and live chat. Can also advise concerned relatives or friends.
Karma Nirvana
0800 5999 247
karmanirvana.org.uk
Supports victims of forced marriage and honour-based abuse. Also offers a face-to-face advocacy service for people in West Yorkshire.
Bi Survivors
bisurvivorsnetwork.org
Support and advocacy network for bi+ people who have experienced domestic or sexual violence and abuse.
Galop
0207 704 2040 (LGBT+ hate crime helpline)
0800 999 5428 (LGBT+ domestic abuse helpline)
0800 130 3335 (Conversion therapy helpline)
[email protected]
galop.org.uk
Provides helplines and other support for LGBT+ adults and young people who have experienced hate crime, sexual violence or domestic abuse.
Men's Advice Line
0808 801 0327
mensadviceline.org.uk
Confidential advice and support for men who have experienced domestic violence and abuse by a current or ex-partner or family member.
Men’s Aid
0333 567 0556
mensaid.co.uk
Works to promote welfare for men who have experienced domestic abuse, as well as families and children.
National Domestic Abuse Helpline
0808 2000 247
nationaldahelpline.org.uk
Free 24-hour helpline for women who have experienced domestic abuse and violence, with all female advisors. Also offers a live chat and can help to find refuge accommodation. Run by the domestic violence charity Refuge.
Refuge
0808 2000 247
refuge.org.uk
Support, information and advocacy for women and children who have experienced domestic violence and abuse.
Surviving Economic Abuse
0132 363 5987 (Financial Support Line)
survivingeconomicabuse.org
Information and resources for women who have experienced economic abuse. Also a helpline offering advice to those experiencing domestic abuse in financial difficulty, run with Money Advice Plus.
Welsh Women's Aid
0808 80 10 800 (Live Fear Free Helpline)
welshwomensaid.org.uk
Information and support for women and children who have experienced domestic abuse, including a directory of local services.
Woman’s Trust
0207 034 0303
womanstrust.org.uk
A specialist mental health charity for women who have experienced domestic abuse. Provides free face-to-face counselling, workshops, therapy and support groups in certain London boroughs.
Women's Aid (England)
Women's Aid Live Chat support
womensaid.org.uk
Information and support for women and children who have experienced domestic abuse, including support by live chat, a directory of local services and a forum.
The National Association for People Abused in Childhood (NAPAC)
0808 801 0331
[email protected]
napac.org.uk
Supports adult survivors of any form of childhood abuse. Offers a helpline, email support and local services.
One in Four
0800 121 7114
oneinfour.org.uk
Offers advocacy services, counselling, and resources for adults who have experienced trauma, domestic or sexual abuse in childhood.
Revenge Porn Helpline
0345 6000 459
revengepornhelpline.org.uk
The Revenge Porn Helpline supports all adult victims of intimate image abuse living in the UK. You can get in touch for free, confidential help and support.
Safeline
0808 800 5007 (Young people’s helpline)
0808 800 5005 (National Male Survivor helpline)
safeline.org.uk
Helplines for adults and young people who have experienced sexual abuse and rape. Offers face-to-face services in Coventry and Warwickshire and another helpline specifically for male survivors.
The Survivors Trust
0808 8010 818
thesurvivorstrust.org
Lists local specialist services for survivors of sexual violence, including advocates and Independent Sexual Violence Advisors (ISVAs).
Ugly Mugs
0161 629 9861
uglymugs.org
A membership service to support ending violence against sex workers, by taking reports of incidents and producing anonymised alerts. Also offers mental health support sessions.
Bi Survivors
bisurvivorsnetwork.org
Support and advocacy network for bi+ people who have experienced domestic or sexual violence and abuse.
Galop
0207 704 2040 (LGBT+ hate crime helpline)
0800 999 5428 (LGBT+ domestic abuse helpline)
0800 130 3335 (Conversion therapy helpline)
[email protected]
galop.org.uk
Provides helplines and other support for LGBT+ adults and young people who have experienced hate crime, sexual violence or domestic abuse.
Mankind
mkcharity.org
Provides online counselling, therapeutic groups and couple counselling to men over 18 who have experienced sexual abuse at any time in their lives.
Survivors UK
020 3322 1860 (SMS)
074 9181 6064 (WhatsApp)
survivorsuk.org
Support for men who have experienced rape or sexual abuse, including text lines and an online chat service.
Acts Fast
0120 279 7217
actsfast.org.uk
Provides support to protective parents or carers of children who have experienced sexual abuse. Offers in-person services and support within Dorset.
We Stand
0800 980 1958
[email protected]
westand.org.uk
Support, advice and information for families affected by child sexual abuse. All services are accessed via its national helpline.
Lucy Faithfull Foundation
lucyfaithfull.org.uk
Offers a range of services for individuals and families looking for help, advice, support and intervention with issues relating to child sexual abuse.
Stop It Now!
0808 1000 900
stopitnow.org.uk
Confidential freephone helpline for people who are struggling with sexual thoughts and behaviours towards children, or are concerned about someone else's behaviour.
CIS'ters (Childhood Incest Survivors)
023 8033 8080
[email protected]
cisters.org.uk
Provides help and support for adult women who have experienced incestuous abuse in childhood.
Rape Crisis England & Wales
0808 802 9999
rapecrisis.org.uk
Support for women and girls affected by rape, sexual abuse or any form of sexual violence. Provides details of local centres.
Support options for abuse by health and social care workers
The organisations listed below may be able to help if you wish to report abuse by a health or social care worker. You can also find support if you have experienced abuse. The services listed in support options for any type of abuse may also help.
A health or social care worker could be a professional such as a:
- counsellor
- GP
- health care assistant
- nurse
- occupational therapist
- psychiatrist
- psychologist
- therapist.
All health and social care workers must follow certain standards of care. This includes keeping professional boundaries and treating people with dignity and respect.
Sometimes this doesn't happen, and people receive poor quality care. In some cases, it might be abuse such as:
- discriminatory abuse
- emotional abuse
- financial or material abuse
- neglect
- physical abuse
- psychological abuse
- sexual abuse
- verbal abuse.
If you have experienced abuse by a health or social care worker and wish to report it, your options include:
- making a complaint – see our pages on complaining about health and social care
- reporting it to the police
- taking legal action.
To complain about or report abuse, it might help to seek support from an advocate. Contact your local PALS office, Mind Infoline or see our pages on advocacy in mental health for more information.
Find support for abuse by a health or social care worker
British Association for Counselling and Psychotherapy (BACP)
bacp.co.uk
Professional body for talking therapy and counselling. Provides information and a list of accredited therapists.
Care Inspectorate Wales (CIW)
careinspectorate.wales
Independent regulator for social care in Wales, where you can make complaints about care providers and workers.
Care Quality Commission (CQC)
cqc.org.uk
Regulates and inspects health and social care services in England.
Citizens Advice
0800 144 8848 (England Adviceline)
0800 702 2020 (Wales Adviceline)
18001 0800 144 8884 (textphone)
citizensadvice.org.uk
Free, confidential information and advice on your rights, including money, housing, experiences of discrimination and other problems.
General Medical Council (GMC)
gmc-uk.org
Helps to protect patients and support doctors, and maintains a register of licensed doctors.
Health and Care Professions Council (HCPC)
hcpc-uk.co.uk
Regulates some types of health, psychology and social work professionals.
Healthcare Inspectorate Wales (HIW)
hiw.org.uk
Independent regulator for healthcare in Wales, where you can make complaints and provide feedback.
HealthWatch England
healthwatch.co.uk
Helps represent people who use health and social care services in England.
Mind Infoline
0300 123 3393
[email protected]
Free and confidential information about support and services in your area, including advocacy support.
Nursing and Midwifery Council (NMC)
nmc.org.uk
Regulates nurses and midwives in the UK.
Patient Advice and Liaison Services (PALS)
nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service
Offers confidential advice, support and information on health-related matters. You can find services by searching on NHS UK or asking a doctor or healthcare professional for their details.
UK Council for Psychotherapy (UKCP)
psychotherapy.org.uk
Professional body for the education, training and accreditation of psychotherapists and psychotherapeutic counsellors. Provides online register of psychotherapists offering different talking treatments privately.
This information was published in March 2021. We will revise it in 2024.
References and bibliography available on request.
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