Helplines

Mind's 4 helplines provide a voice at the end of the phone when there's nowhere else to turn. Each line meets a different mental health or wellbeing need – from information and service finding to understanding mental health law.

Support line: 0300 102 1234

We're open 9am to 6pm, Monday to Friday (except bank holidays).

Our support line is a safe space for you to talk about your mental health. Our advisors are trained to listen to you and help you find specialist support if you need it.

Talk to us if:

You want a safe and confidential place to talk openly about your feelings
You want someone to listen to you and help you to find the right steps to take for your mental health
You're looking for emotional support for your mental health and wellbeing

We are not a crisis service. Our page on how to get help in a crisis explains where to get help in an emergency.

Infoline: 0300 123 3393

We're open 9am to 6pm, Monday to Friday (except for bank holidays).

Ask us about:

Mental health problems
Where to get help near you
Treatment options
Advocacy services

You can also contact us via:

Email: [email protected]
Post: Mind Infoline, PO Box 75225, London, E15 9FS

Welfare benefits line: 0300 222 5782

We're open 9am to 5pm, Monday to Friday (except bank holidays).

Our welfare benefits line supports anyone with mental health problems who is navigating the benefits and welfare system.

Ask us about:

The benefits you may be entitled to
Cost of living support
Personal Independent Payment, Universal credit and other types of benefit
Benefit appeals

Legal line: 0300 466 6463

We're open 9am to 6pm, Monday to Friday (except for bank holidays).

Our Legal line offers legal information and general advice on mental health related law in England and Wales.

Ask us about:

Being detained under the Mental Health Act (sectioning)
Mental capacity
Community care
Discrimination and equality

You can also contact us via:

Email: [email protected]
Post: Mind Legal line, PO Box 75225, London, E15 9FS

More information about our helplines

Mind's helplines have been awarded the Helplines Standard.

This is the nationally recognised quality standard for best practice in helpline work.

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If you are in crisis right now and want to talk to someone urgently then you could call Samaritans on 116 123 (freephone). Our pages on crisis services have more options.

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