Useful contact details
Some organisations on this page only mention the term ‘parents and carers’. But many of these can also offer information and support to any adult who looks after a young person.
This can include, but is not limited to:
- Parents and carers.
- Family members and relatives – like older siblings, cousins, step-parents and grandparents.
- Guardians of a young person, whether a legal guardian or a trusted adult.
- Adults who work with young people in the community – like coaches, faith group leaders and youth workers.
- Education professionals who work with young people – like teachers, classroom assistants and school staff.
If you're looking for helplines for young people themselves, see our page of useful contacts for young people.
Action for Children
Emotional and practical care for children, young people and families in England. Includes a parenting hub, information for foster and adoptive parents, and local services for families.
Information for parents and carers about supporting a child or young person's mental health and wellbeing. Includes a directory of free mental health services in local areas.
Practical information and emotional support for children, young people and families. Includes specific information on mental health problems.
Legal representation for children in family court cases in England. Advice on safety for children and how to act in their best interests. Information on topics like adoption, divorce and separation.
Information and local support for unpaid carers, including caring for someone with a mental health problem.
Council for Disabled Children
Information, support and advocacy for disabled children and young people, plus their families and carers.
Cruse Bereavement Support
0808 808 1677
Supports people experiencing grief. Includes specific information for adults helping a child or young person who has lost someone.
0808 802 6666
07537 404 282 (textline)
85258 (crisis line, text FAMILYACTION)
Practical, emotional, and financial support for over 18s in families experiencing poverty and disadvantage. Includes a crisis messenger service and webchat, plus a tool to search for local services.
Family Information Services
An information and support-finder for local services helping families and carers in Wales. Covers a range of services from childcare to healthcare.
Hub of Hope
A UK-wide database of mental health charities and organisations offering advice and support.
MindEd for Families
Information and advice on supporting young people's mental health, created by experts and parents. Covers topics like parenting and mental health services.
NHS Service Finder
Searchable database of NHS services in England, including mental health services.
The Proud Trust
Information, advice and a web chat for trusted adults supporting LGBT+ children and young people.
Support and advice about relationships, including family life with children and young people. Offers workshops and counselling in certain local areas.
Royal College of Psychiatrists
Information for parents and carers on children and young people's mental health and wellbeing.
This information was published in August 2022. We will revise it in 2025.
References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.