Benefits FAQ

Brief answers to some of the most common questions that our Infoline receives about benefits.

Your stories

Talking benefits in Brighton

Tom Pollard, Policy and Campaigns Manager
Posted on 27/09/2013

Healthy talks with Conservatives in Manchester

Ally Cobb, Mind Senior Policy and Campaigns officer
Posted on 03/10/2013

I took mental health to Parliament

James went to Parliament last week to ensure mental health is at the heart of the 2015 Election debate.

James, Voices of Mind
Posted on 23/06/2014

Contacting the DWP about your claim

Details of local Jobcentre Plus offices are listed on their website. To make a claim for benefits dealt with by Jobcentre Plus you can contact the claim-line on 0800 055 6688. To find your pension centre, contact The Pension Service on 0800 731 7898.

For advice or information about a claim you’ve already made for Disability Living Allowance, Attendance Allowance or Personal Independence Payment, contact the Disability Benefits Centre.


This information was published in November 2016.


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