Why do I need rights in hospital?
Our rights in hospital help to keep us and other people safe. We can use our rights to make sure that hospital staff treat us fairly and provide the things we need.
We have different rights in hospital depending on whether we're:
- An informal patient. This means we've agreed to stay in hospital to get treatment and support. To find out more about what this means, go to our page on informal patients.
- Sectioned. This means we have to stay in hospital for treatment and support, even if we don't want to be there. To find out more about what this means, go to our page on being sectioned.
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Very little information was given to me about my rights, it was ‘you go here or we'll make you go here’ – Martha
While most rights we have as informal patients will stay the same if we're sectioned, we'll also get some extra rights, and others will change a bit. To find out more, go to rights for people who have been sectioned.
I had no idea who was informal and who was sectioned on the ward because there wasn't really much of a difference. We were all treated exactly the same – Martha
Your right to carry on with your studies
You may find that studying helps things feel more normal or helps to distract you. But it's also important to try not to worry about school or college work and focus on getting better.
If you do want to keep studying, speak to your care team or an advocate to find out about options for continuing your school or college work. You should also be able to continue training rather than education, if you were doing this before you went into hospital.
Your right to stay in touch with family, friends and partners
You should be able stay in touch with people in different ways, like being able to:
- Have visitors
- Make calls
- Message people on your phone
When visitors come to see you, the hospital should provide an area for you to spend time with them, like a visitor's room. They probably won't be allowed to visit you in your bedroom.
The hospital may have visiting hours, so it's best to check when these are.
Most hospitals have visiting hours and will encourage family and friends to visit you as they know how important it is for your mental wellbeing!
You should still have this right if you're on an ‘out of area placement’. This is when you have to stay in a hospital far away from where you normally live, because there are no beds in your local area.
Some people close to you might not have the time or money to visit you in a hospital far away. This can feel really hard for you and for them. If they're struggling with travel costs, they can ask for some support. You can get more information from your care team.
Your right to be on a ward with people your own age
You should be put on a mental health ward for under 18s when you go into hospital. But there are some reasons why you could be put on an adult ward as an informal patient or if you have been sectioned.
Meeting new people in the ward can feel scary, especially when you're in a new place and you're not feeling well. But talking to people who are going through similar experiences can help you feel less alone.
The best thing from my time in hospital was meeting my best friend. She made life in the hospital a little less scary and gave me friendship in my loneliest times – Lucy
Your right to have privacy
Staff should let you have some privacy while you're in hospital. You should always be allowed to:
- Wash and dress in private
- See your visitors in private
- Send emails, messages or get post without staff reading it
But if your care team are worried about the safety of you or someone else, you may have less privacy.
This might mean they check on you more often or need to watch you all the time. If this happens, they should still treat you with respect and listen to your views.
Some hospitals might use cameras to make sure you're safe in your room. If you're not sure if this is happening, or you don't want to be filmed, you can speak to your care team. An advocate can also help you do this.
How can advocacy help me?
In Wales, all young people staying in hospital have the right to an Independent Mental Health Advocate (IMHA).
In England, only young people who have been sectioned have the right to an IMHA.
Hospitals are designed to be a safe space, so although it might feel enclosed at times, remember it won't be forever and staff want what's best for you.
Your right to have some internet and phone access
You should be able to have some access to your phone, social media and the internet while you're on the ward. But there might be some places in hospital where you're not allowed to use your phone.
There might also be times when you're not allowed to use your phone at all. For example, if your care team are worried that it's affecting your mental health. If they take your phone away from you, they can only do this for a short time and they should keep it somewhere safe.
I'd had the assessment but the phone rules on the ward meant I couldn't even ring my parents to tell them – Martha
Your right to keep your information confidential
When you're in hospital, everything you say will normally be kept confidential between you and your care team.
Your hospital should have a policy about the confidentiality rules they have to follow. Usually, they'll only share what you've told them if:
- You want them to share it
- It will help you to get better care
- They're worried that you or someone else could be in danger
If they need to tell someone else what you've told them, they should always try to tell you first.
It puts me at ease knowing they genuinely want what is best for you and will only share information to protect yourself and others around you.
Understanding confidentiality
Find out more about what it means to keep information private.
Your right to have leave from the ward
You should expect to spend most of your time on the ward, but you should also be able to have some time away. In hospital, you'll hear this called ‘having leave’, ‘being on leave’ or ‘going on leave’.
If you're sectioned, you might also hear this called section 17 leave.
When you're not on leave, your ward should normally have an outdoor area where you can get some fresh air. Being in an open space with natural light can improve your mood and make you feel less stressed or angry. It can also give you something else to focus on and help you feel calmer.
Getting leave when you're sectioned
While all young people in hospital should have the right to go on leave, there are extra rules about leave if you're sectioned.
When one of the patients asked if I had leave, and I didn't know what it meant, I panicked as I thought I couldn't go out – Sarah
All of this information applies to both informal patients and people who have been sectioned.
Child services are part of local authorities. Child services can provide extra help for you while you're in hospital if you live:
- With foster parents
- In a children's home
- In a secure unit or a residential school
A care order means that a court has given child services the power to make decisions about you. This means child services can limit your parent, carer or guardian's ability to:
- Have contact with you in hospital
- Make decisions for you while you're in hospital
Child services will also arrange for someone to act in place of your parent, carer or guardian, and to visit you on the ward.
I didn't know much about my own rights as an informal patient, they never really explained how it all works – Lucy
When we're in hospital for our mental health, there might be times when we have less or different rights than we have in everyday life.
When you're in hospital with some rights stripped from you, it's really hard – Lucy
You might be searched at hospital
Each hospital has rules about when staff can search you, your things or people visiting you.
For example, if they think a visitor has brought you something that's not allowed on the ward, like a sharp object or alcohol. If someone visiting you doesn't want to be searched, staff might not allow them on the ward.
Before searching anyone or their things, staff should check if it's okay with them. They should also explain what's happening and why, and answer any questions they have.
If you don't want staff to search you, they should talk with you and try to reach an agreement. If you still don't agree to being searched, but they think you have something that's a risk to yourself or others:
I usually asked my family to bring stuff in, and then staff would search through it – Lucy
You might be restrained at hospital
The law says that your care team are allowed to use physical force to stop you for either 1 or both of these reasons:
- You're hurting yourself or someone else
- There's a serious risk you'll hurt yourself or someone else
You'll hear this called ‘restraint’ or ‘being restrained’.
Your care team should only use restraint if nothing else has helped to calm you down. Either way, they should always try to talk to you first. But if they have no other option than restraint, they must:
- Do it for the shortest time possible
- Do it with the least force possible
- Treat you with as much respect as possible while it's happening
- Keep a written record of what has happened and add it to your notes
Your care team should never use restraint as punishment, or with the aim of hurting you.
As well as physical restraint, your care team might need to do other things to keep you safe. These are known as restrictive interventions.
One hospital gave me a weighted blanket instead of just restraining me, and I felt better after that. They kept doing that in the future – Sarah
If we've been sectioned, we should still have lots of the same rights as informal patients. But depending on which section we're under, some of these rights will change a bit, and we'll also get some extra rights.
Knowing what your rights are is really important so you can tell someone if you're not getting what you should be.
Your right to an advocate
Advocates help us speak up about the things that are important to us. They're independent, which means they don't work for the NHS, local councils or social services.
If we've been sectioned in England or Wales, we have the right to an advocate. Informal patients in Wales also have the right to an advocate.
In hospital, this is usually a special type of advocate called an Independent Mental Health Advocate (IMHA). To find out more, ask your care team about the advocacy services on your ward.
How can advocates help me?
Find out more about advocacy.
Advocates can help you understand more, explain what words and terms mean, what your rights are, and that you have every right to complain… When I was sectioned again, I had an advocate and felt like they were on my side – Lucy
Your right to a nearest relative
Under section 2, section 3 or a CTO, we have the right to a ‘nearest relative’.
Our nearest relative will usually be a parent, carer or guardian. But it could also be a brother or sister if they're over 18. Or it could be another family member, like a grandparent, aunt or uncle.
The Mental Health Act 1983 sets out who will be our nearest relative. It might feel unfair that we can't choose this person, but it's normally someone close to us.
Doctors should tell our nearest relative if we're going to be sectioned. Our nearest relative can also:
- Say no to us being put on a section 3
- Ask for our section to end if we're on a section 2 or section 3
- Get information about our treatment and support
If you don't want doctors to share information about your treatment and support with your nearest relative, let your care team know.
I just wanted to be out of the hospital. But putting all the responsibility onto parents is a lot. My relationship with my dad is strained – Polly
Your right to get information
Your care team should give you information about your section that's clear and easy for you to understand. It should cover:
- The section you're under and why you've been sectioned
- When you can be given treatment
- How you can challenge your section, which means asking for it to end
- What your rights are
- How to get support from an advocate
Someone in your care team should explain the information to you and give you a physical copy, like a leaflet. You can ask for the information in another language or in Braille.
You should also get a copy of your ‘section papers’. This document explains the outcome of your assessment and sets out the reasons why you need to go into hospital.
If you haven't been given any information, ask someone in your care team or an advocate to help you get it. If you still can't get the information, you can make a complaint.
When I was in hospital, I read the section 2 paperwork but was too ill to understand it – Polly
Your right to have leave when sectioned
You should expect to spend most of your time on the ward, but you should also be able to have some time away. In hospital, you'll hear this called ‘having leave’, ‘being on leave’ or ‘going on leave’.
Your responsible clinician (RC) has to give you permission to leave the ward. You might hear this called section 17 leave.
Before you get permission for section 17 leave, your RC will need to decide if it's safe for you to go out of the ward.
At different times during your section, you might experience your right to have leave in different ways:
- At the start of your section, you might not have any leave at all.
- The first time your RC allows you to have leave, they might only let you spend a short time away from the ward.
- You might need to go on leave with a member of staff or with a trusted adult.
- Over time, your leave should build up. At some point you might be able to leave the ward overnight.
You can speak to your doctor about your leave, or ask an advocate to help you. If you need leave urgently, ask someone in your care team to get in touch with your doctor.
It was a shock that they took away my leave when I was sectioned. I didn't think they could do that.
They explained that your leave might need to be stopped for a period of time depending on how you're doing.
Sometimes, we might feel like hospital staff don't:
- Respect our rights
- Treat us fairly
- Give us the support we need
You should first speak to a member of your care team and explain how you're feeling.
If you don't feel like you can do this on your own, you could ask a trusted adult or an advocate for help. An advocate can listen to you, help get your voice heard and stand up for your rights.
They read a lot of information to me. I don't know if I missed it, but I had no idea about the advocate thing. I was so unwell I couldn't process the information – Polly
Advocates in England
In England, only people who've been sectioned have a right to an Independent Mental Health Advocate (IMHA). But some wards might have advocates that informal patients can speak to as well.
If you're not sure whether there's an advocate you can speak to, ask someone in your care team.
Advocates in Wales
In Wales, everyone on the ward has the right to an advocate, also known as an IMHA. This includes informal patients and people who've been sectioned.
What is advocacy?
Find out more about how advocates could help you.
On my first week on the ward, I met with an advocate who explained her role to me. This advocate visited every week if anyone wanted to talk to her.
Making a complaint
If you feel like staff have treated you unfairly, or you feel unhappy about something that has happened on the ward, you can make a complaint.
You can ask the hospital about how to do this – they should tell you where to make your complaint. Try to make your complaint as soon as possible. Usually you have 12 months from when something happened or when the problem first started.
More about complaints and rights
As well as when we're in hospital, we can also make complaints and have rights related to other things in our lives.
Making a complaint can be a hard process to go through, especially when we're not feeling well. You might want to ask a trusted adult or advocate to help.
Young people we spoke to shared some tips about making complaints about what happened in hospital:
You have to keep fighting. You're the best person to fight for yourself. When you start to get your strength back, use your voice as much as you can – Martha
Everyone should be treated with kindness and compassion. If that isn't happening, then reporting this is within your rights – Lucy
Every young person deserves to have their voice heard. If there's any issues, they have every right to express this, to report anything that isn't okay. Just because you're unwell, it doesn't mean your voice means less – Lucy
Mental Health Act 1983
This is a law in England and Wales. It means that you can be sectioned if you have a mental health problem and need treatment in hospital to keep you safe.
Visit our full treatment and support glossaryDetained
This is when you are kept somewhere, like in hospital, even if you haven’t agreed to it. This only happens if you’re very unwell and professionals think you might be a risk to yourself or others.
In mental health hospitals, you could be detained using a law called the Mental Health Act 1983. This is also called being sectioned.
See our page on being sectioned for more information.
Visit our full treatment and support glossaryMental Health Act Assessment
This is when a group of health professionals meet with you to see if you need to go into hospital to get treatment and support for your mental health. If they all agree that you need to go into hospital, you could be sectioned. You may also hear this called an assessment.
Visit our full treatment and support glossaryApproved mental health professional (AMHP)
This is a specially trained social worker or nurse. They're responsible for arranging Mental Health Act Assessments. They’re also responsible for admitting you to hospital if you’re sectioned.
Visit our full treatment and support glossaryCare team
These people look after you when you're getting treatment and support for a mental health problem. Your care team might include nurses, doctors and therapists.
They may look after you in hospital, at home or support you through Child and Adolescent Mental Health Services (CAMHS).
Visit our full treatment and support glossary
Responsible clinician (RC)
This is the doctor in charge of your care if you’re sectioned.
Only your responsible clinician can make certain decisions, such as giving you leave from the ward. They’re also the only person in your care team who can end your section.
See our guide on being sectioned for more information.
Visit our full treatment and support glossaryGuardianship
When you're unwell, this is when someone is appointed to be your guardian instead of you being sectioned and kept in hospital. Your guardian is someone other than your parent or carer.
Your guardian can help make sure you get support for your mental health outside of hospital. They can also make certain decisions about you. For example, they can decide where you live or make sure you go to important appointments.
You can only be put on a guardianship if you’re 16 or above and it’s essential for your safety or someone else’s.
Community Treatment Order (CTO)
This is when you’ve been discharged from hospital but you still need to follow certain rules. For example, taking medication or seeing your doctor. If you become unwell or don’t follow these rules, you could be brought back to hospital.
You can only be put on a CTO if you’ve been on certain sections, like 3 or 37.
See our page on being sectioned for information about the different sections.
Visit our full treatment and support glossaryDischarge
This means your treatment at a hospital, clinic or other service is ending. You may be discharged because:
- You’ve completed your treatment
- You’re old enough to use a different service
- You’ve asked to leave
- The next part of your treatment needs to continue somewhere else
Your care team should explain what this means, and what will happen if you need care in the future.
Visit our full treatment and support glossaryWard
This describes the area of the hospital you're staying in. You may also hear it called a unit.
Visit our full treatment and support glossaryAdvocate
Advocates can help you speak up about things that are important to you. And help make sure your voice is heard.
In some situations, you will have a legal right to have an advocate. This is called statutory advocacy.
Even if you don’t have a right to an advocate, there are other types of advocacy that can help you get your voice heard.
See our page on advocacy for more information.
Care plan
This is a plan that explains:
- Your mental health problem
- What treatment and support you need
- Who will provide that support
They might also cover what should happen if you're in a mental health crisis.
There are different types of plans, such as a Care Programme Approach (CPA) or Care and Treatment Plan (CTP). Whatever type of plan you have, you should always be given a copy of it.
Visit our full treatment and support glossaryMental Health Tribunal (MHT)
This is a special court that you can apply to when you’re sectioned. The tribunal decides whether your section can end. They can also give advice about things like hospital leave, hospital transfers and Community Treatment Order (CTO)s.
In England, the tribunal is called the Mental Health Tribunal. In Wales, the tribunal is called the Mental Health Review Tribunal for Wales.
When you have a tribunal hearing, three people make the decisions. These include:
- A judge
- A doctor
- Someone with experience and expertise in that area of mental health, usually a social worker or nurse
Hospital managers
Hospital managers are responsible for using the Mental Health Act 1983 in hospitals.
If you’re sectioned and you want your section to end, you can ask the hospital managers. They will meet and consider your case. They can decide to end your section even if your main doctor doesn’t agree.
Visit our full treatment and support glossaryNearest relative
This is a family member who has certain responsibilities for you if you're sectioned or on a Community Treatment Order (CTO).
You nearest relative should usually be told if you’re going to be sectioned. They can also:
- Say no to you being sectioned under a section 3
- Be given information about your treatment
- Ask for your section to end if you're on a section 2 or section 3
You can’t choose who your nearest relative is. The Mental Health Act 1983 sets out a list of people who it can be. It’s usually the person who is highest up on this list:
- Your mum or dad (usually whoever is oldest)
- Your brother or sister (if they’re over 18)
- Your grandparent
- Your uncle or aunt
Section 117 aftercare
If you’ve been sectioned under section 3, 37, 47 or 48, you have a legal right to support called section 117 aftercare.
Section 117 support will be personal to you. It depends on what support you need to stop your mental health from getting worse. Your right to support doesn't end until your care team agree that you no longer need that support.
See our page on being sectioned for information about the different sections.
Child and Adolescent Mental Health Services (CAMHS)
These are services that can support you with your mental health.
You might see them called different names sometimes, but they offer the same thing:
- In Wales, they're called Specialist Child and Adolescent Mental Health Services (SCAMHS).
- In England and Wales, you might also hear them called Children and Young People’s Mental Health Services (CYPMHS).
Find out more in our CAMHS information hub.
Discharge summary
This is a report completed by your care team when you are discharged from hospital. It should explain any diagnosis you have and summarise the care and treatment you’ve had in hospital.
Visit our full treatment and support glossaryConfidentiality
Confidentiality is about keeping your information private.
It means that when you talk to professionals they shouldn’t tell anyone else what you’ve said.
They will only share what you tell them in certain situations. For example, if you ask them to or if they’re worried that you or someone else could be in danger.
See our page on confidentiality for more information.
Visit our full treatment and support glossaryRights
Rights generally exist to protect and help us. If you have a right or the rights to something in everyday life, it means you're entitled to have it or do it.
Our rights are often set out in laws, like the Equality Act 2010. Sometimes, rights might be set out in other policies and guidelines.
Some rights can never lawfully be taken away from us. However, sometimes another law can interfere with or restrict our rights. For example, if we are arrested or sectioned.
For more information, see our page on your rights.
Visit our full treatment and support glossarySectioned
Being sectioned means that you’re kept in hospital under the Mental Health Act 1983.
There are different types of sections, that have different rules to keep you safe.
The length of time that you can be kept in hospital depends on which section you are on.
See our page on being sectioned for more information.
Visit our full treatment and support glossaryIndependent Mental Health Advocate (IMHA)
An IMHA can help you:
- Understand your rights under the Mental Health Act 1983
- Understand any medical treatment you’re having or might have
- With practical things, like attending meetings or seeing your medical records
See our page on advocacy for more information about IMHAs.
Visit our full treatment and support glossaryPolicy
This is a document that sets out how an organisation will act in certain situations.
For example, a transition policy should explain how an organisation will manage you leaving their service.
Informal patient
You may also hear this being called voluntary patient. It means that you, or someone who looks after you, agree for you to stay in hospital to get treatment and support for your mental health.
See our page on being an informal patient for more information.
Visit our full treatment and support glossarySection 17 leave
When you're sectioned, your main doctor might give you permission to have time away from the ward. This is called section 17 leave. But you might just hear this being called leave.
Your doctor might set conditions or rules for your leave, like only being allowed to go out with a parent or carer.
Visit our full treatment and support glossaryChild services
This is a department of social services that looks after children and young people’s social care. They’re run by a local authority. You may also hear them called children and young people’s services.
Child services can:
- Review your care needs
- Support your parents or carers
- Support you if you have a disability or special educational needs
- Help protect you from harm, like domestic abuse
Local authority
This is the local government for where you live. They provide services such as health services, social services, schools, transport and housing.
Each local government decides how services are run. This means that some services in different areas may have different rules.
Visit our full treatment and support glossaryCare order
This when a court gives a local authority the power to make decisions about a child.
The local authority will normally make decisions with your parents or carers. But if they’re worried about your wellbeing or safety, they can make decisions without them.
Consent
This is when you agree to something, like going into hospital or having treatment.
You can’t consent to something unless you are competent to (if you’re 15 or below), or you have capacity (if you’re 16 or above).
Being competent or having capacity means that you understand what you’re consenting to and what might happen if you say yes or no to it.
Visit our full treatment and support glossary
Restrictive interventions
When you’re in hospital for your mental health, staff can use something called restrictive interventions. These should be used to protect yourself and others. And they should only be used if there is a serious risk of harm.
Restrictive interventions might include:
- Physically holding you to stop you hurting yourself or someone else
- Giving you medication to calm you down quickly
- Taking you away from situations which are upsetting you
- Removing you from other young people on the ward for a long time
When staff use restrictive interventions, they must follow special rules. These include:
- They must only be for the shortest time possible
- You should be kept safe throughout
- You must be treated with respect
- They must be written down in your notes
If you feel that staff aren’t following the rules, you can make a complaint. See our information on understanding complaints and making a complaint.
Visit our full treatment and support glossaryCouncil
Or local council. This is the group of people responsible for certain services in your area, like social care and education.
Visit our full treatment and support glossarySolicitor
A solicitor is a type of lawyer who can support and represent you and your family in a legal case. Solicitors can help you understand laws related to any problems you have.
For example, you might hire a solicitor if you're making a complaint or struggling to claim something you have a right to.
Some solicitors can cost a lot of money, while others don't charge at all .
Visit our full treatment and support glossaryPublished: December 2024
Next review planned: December 2027
We spoke to young people who agreed to give quotes for this page. Their experiences are not related to the people shown in the photos.
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