A guide to taking the first steps, making empowered decisions and getting the right support for you.
bacp.co.uk
Professional body for talking therapy and counselling. Provides information and a list of accredited therapists.
0800 132 737 (helpline)
81066 (text HELP plus your message)
callhelpline.org.uk
Provides information and support for people experiencing a mental health problem in Wales.
0800 58 58 58
thecalmzone.net
Provides listening services, information and support for anyone who needs to talk, including a web chat.
healthtalk.org
Information about people's experiences of mental health problems and treatments, including audio and videos.
hubofhope.co.uk
A national database of mental health charities and organisations from across Britain who offer mental health advice and support.
111 (Hywel Dda, Powys, Aneurin Bevan and Swansea Bay (including Brigend) Health Boards)
0845 46 47 (all other areas of Wales)
111.wales.nhs.uk
Non-emergency medical help and advice for people living in Wales. The contact number for this service differs depending on which area of Wales you are in.
nhs.uk
Information about health problems and treatments, including details of local NHS services in England.
patient.info
Offers information about healthcare. Has a directory of health professionals, including information about private healthcare and professional qualifications.
116 123 (freephone)
[email protected]
Chris, Freepost RSRB-KKBY-CYJK
PO Box 90 90
Stirling FK8 2SA
samaritans.org
Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
gmc-uk.org
Helps to protect patients and support doctors, and maintains a register of licensed doctors.
england.nhs.uk/tis
Certification programme for all organisations who produce healthcare information for the public.
nice.org.uk
Produces guidelines on best practice in healthcare.
This information was published in December 2017. We will revise it in 2020.
References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.