Lists organisations and services who can help if you are experiencing abuse, or if you've experienced abuse in the past.
Health and social care workers are responsible for providing health or social care. This includes GPs, psychiatrists, psychologists, nurses, health care assistants, counsellors, therapists and occupational therapists.
All health and social care workers must follow certain standards of care, including keeping professional boundaries and treating people with dignity and respect.
but we know that sometimes this doesn't happen and people receive poor quality mental health care. In some cases, it might be abuse.
Abuse by a health or social care worker could mean:
If you think you have been abused by a health or social care worker, help and support are available. If you want to speak to somebody about your experiences or find emotional support, it may help to contact the organisations on our page about different types of abuse.
It may also help to try talking therapy or counselling to help deal with any difficult feelings and emotions you are experiencing. See our pages on talking therapy and counselling for more information, including how to find a counsellor.
If you have been abused by a health or social care worker and wish to report it, your options include:
If you want to complain or report any abuse you've experienced, you might find it helpful to:
The organisations listed below may also be able to help if you wish to report abuse by a health or social care worker, or find support if you have experienced abuse.
cqc.org.uk
Regulates and inspects health and social care services in England.
careinspectorate.wales
Independent regulator for social care in Wales, where you can make complaints about care providers and workers.
0800 144 8848 (England Adviceline)
0800 702 2020 (Wales Adviceline)
0800 144 8884 (Relay UK, textphone)
citizensadvice.org.uk
Free, confidential information and advice on your rights, including money, housing, legal and other problems.
gmc-uk.org
Helps to protect patients and support doctors, and maintains a register of licensed doctors.
hcpc-uk.co.uk
Regulates some types of health, psychology and social work professionals.
hiw.org.uk
Independent regulator for healthcare in Wales, where you can make complaints and provide feedback.
healthwatch.co.uk
Helps represent people who use health and social care services in England.
0300 123 3393
[email protected]
Free and confidential information about support and services in your area, including advocacy support.
nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service
Offer confidential advice, support and information on health-related matters. You can find them by searching on NHS UK or asking a doctor or healthcare professional for their details.
0808 168 9111
victimsupport.org.uk
Provides emotional and practical support for people affected by crime and traumatic events.
This information was published in November 2016.
This page is currently under review. All content was accurate when published.
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