Finding help about welfare and benefits

We know that applying for benefits and navigating the system can be a stressful and difficult process, particularly when you’re feeling unwell. We’re campaigning to change that. We know that anyone with a mental health problem should be able to get the advice and support they need to make sure they can get the support they’re entitled to.

If you need help or information about benefits you can find some sources of advice and information below.

Local Minds

Some Local Minds provide advice and advocacy services. See if there's a mind in your area that might be able to give you some support.

Citizens Advice

You can find information on issues like PIP, ESA, Universal Credit and benefits sanctions on Citizens Advice’s website or by calling them on 03444 111 444.


Rethink Mental Illness have some helpful factsheets and information on mental health and benefits on their website.


Turn2Us have a benefit calculator on their website and information about grants you might be able to apply for. Find out more here.

The Government's website has information about the different benefits you might be entitled to and how you can start a claim

Making a complaint

We often hear from people who tell us they haven’t been treated with dignity and respect when making a claim for benefits. If you’d like to make a complaint about your experiences there are some links below about where you can do that.

Making a complaint is different to appealing a decision. If you’re worried that you’ve had the wrong decision made about your benefits then you can find out information about appeals in the links above.

If you have already made a complaint but it hasn’t been resolved properly, you may be able to get your complaint looked at again by the Independent Case Examiner.


Mental Health A-Z

Information and advice on a huge range of mental health topics

> Read our A-Z


Helping you to better understand and support people with mental health problems

> Find out more

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