This guide explains what mental health crisis services are available, how they can help and when to access them. It also explains how you can plan for a crisis. If you're feeling in crisis right now, see our emergency advice.
Membership body for helplines in the UK. Includes a searchable directory of services.
Publishes information on recovery colleges, including a searchable list of providers.
Produces guidelines on best practice in healthcare.
111 (Hywel Dda, Powys, Aneurin Bevan and Swansea Bay (including Brigend) Health Boards)
0845 46 47 (all other areas of Wales)
Non-emergency medical help and advice for people living in Wales. The contact number for this service differs depending on which area of Wales you are in.
Information about health problems and treatments, including details of local NHS services in England.
Lists contact information for helplines and listening services in universities and colleges across the UK.
Provides a talk/type relay service for anyone who has difficulty hearing or being understood when speaking over the phone. The cost of making phone calls through this service depends on your telephone service provider.
116 123 (freephone)
Chris, Freepost RSRB-KKBY-CYJK
PO Box 90 90
Stirling FK8 2SA
Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
Offers emotional support and information for anyone affected by mental health problems.
App with help and resources for people who feel suicidal or are supporting someone else.
This information was published in October 2018. We will revise it in 2021.
References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.