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Online mental health

Explains the benefits and challenges to your mental health of being online, and gives ideas for looking after yourself online and getting support. Also provides information on staying safe online and getting the balance right between your online and offline life.

Mind's services

  • Mind's helplines provide information and support by phone and email.
  • Local Minds offer face-to-face services across England and Wales. These services include talking therapies, peer support and advocacy.
  • Side by Side is our supportive online community for anyone experiencing a mental health problem.

Other organisations

Action Fraud

0300 123 2040
actionfraud.police.uk
Reporting service for online fraud and cyber crime.

Beat

0808 801 0677 (adult helpline)
0808 801 0711 (youthline)
0808 801 0811 (studentline)
beateatingdisorders.org.uk
Offers information and advice on eating disorders, and runs a supportive online community. Also provides a directory of support services at HelpFinder.

Bipolar UK eCommunity

bipolaruk.org/ecommunity
Supportive online community for everyone affected by bipolar disorder.

British Association for Counselling and Psychotherapy (BACP)

bacp.co.uk
Professional body for talking therapy and counselling. Provides information and a list of accredited therapists.

Campaign Against Living Miserably (CALM)

0800 58 58 58
thecalmzone.net
Provides listening services, information and support for anyone who needs to talk, including a web chat.

Get Safe Online

getsafeonline.org
Information and advice on online safety.

Hafal

hafal.org
Information and support for people affected by mental health problems in Wales.

National Institute for Health and Care Excellence (NICE)

nice.org.uk
Produces guidelines on best practice in healthcare.

National Society for the Prevention of Cruelty to Children (NSPCC)

0800 800 5000 (for adults concerned about a child)
0800 1111 (18 or under – Childline helpline)
nspcc.org.uk
Support and information for children and anyone worried about a child.

NHS Apps Library

nhs.uk/apps-library
A directory of apps that can help you manage and support your physical and mental health.

NHS UK

nhs.uk
Information about health problems and treatments, including details of local NHS services in England.

NSPCC Net Aware

0808 800 5002
net-aware.org.uk
Information about online safety for parents of children under 18.

Samaritans

116 123 (freephone)
[email protected]
Chris, Freepost RSRB-KKBY-CYJK
PO Box 90 90
Stirling FK8 2SA
samaritans.org

Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

Sane

sane.org.uk
Offers emotional support and information for anyone affected by mental health problems.

Time to Change

time-to-change.org.uk (England)
timetochangewales.org.uk (Wales)
National campaign to end stigma and discrimination against people with mental health problems in England and Wales. The campaign for England ended in 2021, but its resources are still available online.

Togetherall

togetherall.com
Online mental health community (formerly called Big White Wall). Free in some areas through your GP, employer or university.

UK Council for Psychotherapy (UKCP)

psychotherapy.org.uk
Professional body for the education, training and accreditation of psychotherapists and psychotherapeutic counsellors. Provides online register of psychotherapists offering different talking treatments privately.

UK Safer Internet Centre

0344 381 4772 (professionals)
saferinternet.org.uk
Tips, advice and resources to help children and young people stay safe on the internet.

Victim Support

0808 168 9111
victimsupport.org.uk
Provides emotional and practical support for people affected by crime and traumatic events.

This information was published in September 2018. We will revise it in 2021.

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