We want to ensure that emergency responders get the support they need during the pandemic and beyond.
We've carried out research to listen to the current experiences of emergency responders in the fire, police and ambulance services and how the pandemic has affected their mental health.
The experiences shared have informed our key recommendations for employers when planning mental health and wellbeing support and are helping us to develop new resources to support emergency responders now and in the future.
This report presents the key findings from our survey of 3,812 people working or volunteering in the police, fire and ambulance services and 37 interviews with staff, volunteers and stakeholders. The survey was live from December 2020 to January 2021 and interviews conducted from January to March 2021. The research provides a snapshot of emergency responder's experiences during a changing period of coronavirus restrictions across England and Wales.
You can find our full list of findings below. You can use the information in the reports below to raise awareness and highlight the importance of improving mental health in the emergency services. Please share with your colleagues and networks as you see fit.
We commissioned scoping research at the start of the Blue Light Programme, including a survey of emergency services staff and volunteers. We repeated the survey at the close of the programme in early 2019, to see what had changed.
Findings from our 2019 survey:
Our earlier surveys and scoping research:
We also reported on the programme’s impact at the end of year one, and after a year of delivering the programme in Wales.
At key stages throughout the programme, we gathered together research and evaluation to better share what we’d learned, and make recommendations.
We commissioned and conducted research into specific strands of the Blue Light Programme, to plan and evaluate our activities. We also undertook exploratory research into the public impact of workplace wellbeing and mental health support in the emergency services.
Much like our emergency services teams, our emergency department (ED) staff save lives every day, facing traumatic situations regularly - their mental health matters.
Our 'Taking Care Of You' campaign was aimed at ED staff. You can read our key messages, recommendations and access some tools and tips here.
Our research partner, Revealing Reality, conducted an initial scoping exercise to better understand the specific pressures or problems that cause poor mental health in the ED and what kinds of intervention would (or wouldn't) work – you can read their findings here.
We also asked them to conduct an evaluation of our campaign – read Revealing Reality's full report here.