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Useful contacts 

Useful contacts 

Action for Children
Charity supporting children, young people and their families across England.

Anna Freud
Provides information for parents on supporting your child and has a directory mental health services that you can search by your local area.

Family Information Services
Helping parents and carers connect with key services in Wales.

Family Lives

0808 800 2222
Information and support for parents and families.

MindEd for Families
Safe and reliable advice about parenting and young people's mental health, created by experts and parents together.

NHS Service Finder
Searchable database of NHS services in England.

National Society for the Prevention of Cruelty to Children (NSPCC)

0800 800 5000 (for adults concerned about a child)
0800 1111 (18 or under – Childline helpline)
Support and information for children and anyone worried about a child.


0800 068 41 41
07860039967 (text)
[email protected]
Confidential support for under-35s at risk of suicide and others who are concerned about them. Open daily from 9am–midnight.

Royal College of Psychiatrists
Information for parents and carers on children and young people's mental health, and the impact of different situations on their wellbeing.


116 123 (freephone)
[email protected]

Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).


0808 802 5544 (Parents Helpline)
85258 (Crisis Messenger for young people – text the letters YM)
Committed to improving the mental health of babies, children and young people, including support for parents and carers.

This information was published in June 2019. We will revise it in 2022.

References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.

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