Bradford District and Craven Mind - guide line support worker 

Bradford District and Craven Mind seek a support worker to provide mental health help via helpline and live chat. 

What you'll do

In this role you'll:

• Provide emotional support via phone and live chat, creating a safe and non judgemental space for people to talk. 
• Signpost and refer individuals to appropriate services, including crisis support when needed. 
• Maintain accurate records and respond sensitively to safeguarding concerns and incidents. 

About you

We're looking for someone who:

• Has experience supporting people with mental health challenges. 
• Brings excellent communication skills, with empathy and the ability to listen without judgement. 
• Understands safeguarding, confidentiality and how to respond appropriately to risk. 

How to apply

For more information about the role, and the benefits of working for us, click apply now at the top of this page. This will take you through to the Bradford District and Craven MIND website.