for better mental health


Explains hoarding, including possible causes and how you can access treatment and support. Includes tips for helping yourself, and guidance for friends and family.

Mind's services

  • Helplines – our Infolines provide information and support by phone, email and text.
  • Local Minds – provide face-to-face services across England and Wales. These might be talking therapies, peer support and advocacy.
  • Side by Side – our supportive online community for anyone experiencing a mental health problem.

Other organisations

Age Cymru (Wales)

08000 223 444
Information and support for older people.

Age UK (England)

0800 678 1602
Information and support for older people.

British Psychological Society (BPS)
Information about psychology, including a list of chartered psychologists.

Help for Hoarders
Help for people experiencing hoarding and their families, including support groups and an online forum.

Hoarding Disorders UK

07950 364 798
Support for people affected by hoarding, including support groups.

Hoarding UK

020 3239 1600
Support for people affected by hoarding, including support groups.

National Institute for Health and Care Excellence (NICE)
Produces guidelines on best practice in healthcare.

Information about health problems and treatments, including details of local NHS services in England.

OCD Action

0845 390 6232
Information and support for people affected by OCD and hoarding, including online forums and local support groups.

Rainbow Red

07931 303310
Provides an ice breaker form for people wanting to seek help with hoarding.


116 123 (freephone)
[email protected]
PO Box 90 90
Stirling FK8 2SA

Open 24/7 for anyone who needs to talk. You can visit some branches in person. They also have a Welsh Language Line on 0300 123 3011 (7pm–11pm every day).

The Silver Line

0800 4 70 80 90
Provides support, information, friendship and advice for older people (over 55) who may feel lonely or isolated.

This information was published in September 2018. We will revise it in 2021.

References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.

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