for better mental health

Supporting someone who feels suicidal

Explains how to support someone who feels suicidal, giving practical suggestions for what you can do and where you can go for support.

Mind's services

  • Helplines – our Infolines provide information and support by phone, email and text.
  • Local Minds – provide face-to-face services across England and Wales. These might be talking therapies, peer support and advocacy.
  • Side by Side – our supportive online community for anyone experiencing a mental health problem.

Others organisations

Campaign Against Living Miserably (CALM)

0800 58 58 58 (UK helpline)
0808 802 58 58 (London helpline)
thecalmzone.net
Provides listening services, information and support for men at risk of suicide, including a web chat.

Carers UK

0808 808 7777
carersuk.org
Advice and support for people caring for someone else.

Community Advice and Listening Line (C.A.L.L.) 

0800 132 737 (helpline)
81066 (text HELP plus your message)
callhelpline.org.uk
Provides information and support for people experiencing a mental health problem in Wales.

Gender Identity Research & Education Society (GIRES)

gires.org.uk
Works to improve the lives of of trans and gender non-conforming people of all ages, including those who are non-binary and non-gender.

Maytree Suicide Respite Centre

020 7263 7070
maytree.org.uk
Offers free respite stays for people in suicidal crisis.

MindOut

mindout.org.uk
Mental health service run by and for LGBTQ+ people.

The Mix

0808 808 4994
85258 (crisis messenger service, text THEMIX)
themix.org.uk
Support and advice for under 25s, including a helpline, crisis messenger service and webchat.

NHS 111 (England)

111
111.nhs.uk
Non-emergency medical help and advice for people in England.

NHS 111 Wales

111 (Hywel Dda, Powys, Aneurin Bevan and Swansea Bay Health Boards (including Brigend))
0845 46 47 (all other areas of Wales)
111.wales.nhs.uk
Non-emergency medical help and advice for people living in Wales. The contact number for this service differs depending on which area of Wales you live in. 

Papyrus HOPELINEUK

0800 068 41 41
07786 209697 (text)
papyrus-uk.org
Confidential support for under-35s at risk of suicide and others who are concerned about them.

Sane

sane.org.uk
Offers emotional support and information for anyone affected by mental health problems.

Samaritans

116 123 (freephone)
[email protected]
Freepost RSRB-KKBY-CYJK
PO Box 90 90
Stirling FK8 2SA
samaritans.org

Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

Shout

85258 (text SHOUT)
giveusashout.org
Confidential 24/7 text service offering support if you are in crisis and need immediate help.

Stay Alive

prevent-suicide.org.uk
App with help and resources for people who feel suicidal or are supporting someone else.

Survivors of Bereavement by Suicide (SOBS)

0300 111 5065
uk-sobs.org.uk
Emotional and practical support and local groups for anyone bereaved or affected by suicide.

Switchboard

0300 330 0630
switchboard.lgbt
Listening services, information and support for lesbian, gay, bisexual and transgender communities.

This information was published in July 2020. We will revise it in 2023.

References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.

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