Useful contacts – for young people

Useful contacts 

Action for Children

actionforchildren.org.uk
Charity supporting children, young people and their families across England.

Anxiety UK

03444 775 774 (helpline) 
07537 416 905 (text)
anxietyuk.org.uk
Advice and support for people living with anxiety.

Beat

0808 801 0711 (youthline)
0808 801 0811 (studentline)
beateatingdisorders.co.uk
Under 18s helpline, webchat and online support groups for people with eating disorders, such as anorexia and bulimia.

Campaign Against Living Miserably (CALM)

0800 58 58 58
thecalmzone.net
Provides listening services, information and support for anyone who needs to talk, including a web chat.

Centrepoint

0808 800 0661
centrepoint.org.uk
Provides advice, housing and support for young people aged 16–25 who are homeless or at risk of homelessness in England.

Childline 

0800 1111
childline.org.uk
Support for children and young people in the UK, including a free helpline and 1-2-1 online chats with counsellors.

FRANK

0300 123 6600
talktofrank.com
Confidential advice and information about drugs, their effects and the law.

Hope Again

0808 808 1677
hopeagain.org.uk
Support for young people when someone dies.

Hub of Hope 

hubofhope.co.uk
A national database of mental health charities and organisations from across Britain who offer mental health advice and support.

Kooth

kooth.com
Counsellors available until 10pm every day. Free, safe and anonymous online counselling for young people. Check whether this is offered in your area.

Me and My Mind

meandmymind.nhs.uk
Advice and support for young people struggling with unusual experiences, such as hearing voices.

Mencap

0808 808 1111 (Learning Disability Helpline)
mencap.org.uk
Information and advice for people with a learning disability, their families and carers. Services include an online community.

National Society for the Prevention of Cruelty to Children (NSPCC)

0800 800 5000 (for adults concerned about a child)
0800 1111 (18 or under – Childline helpline)
nspcc.org.uk
Support and information for children and anyone worried about a child.

NHS Go

nhsgo.uk
NHS app with confidential health advice and support for 16–25 year olds. 

No Panic

0330 606 1174
nopanic.org.uk/no-panic-youth-hub
Charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD).

OCD Youth

ocdyouth.org
Youth Support for young people with obsessive-compulsive disorder (OCD).

On My Mind 

annafreud.org/on-my-mind
Information for young people to make informed choices about their mental health and wellbeing.

Papyrus HOPELINEUK

0800 068 41 41
07860 039967 (text)
[email protected]
papyrus-uk.org
Confidential support for under-35s at risk of suicide and others who are concerned about them. Open daily from 9am–midnight.

Refuge

0808 200 0247
refuge.org.uk
Help and support for young people affected by domestic violence.

Relate

0300 003 0396
relate.org.uk
Provides help and support with relationships, including counselling, telephone counselling and anonymous live chat.

Rethink Mental Illness

0300 5000 927
rethink.org
Provides support and information for anyone affected by mental health problems, including local support groups.

Safeline

0808 800 5007 (Young people’s helpline)
0808 800 5005 (National Male Survivor helpline)
safeline.org.uk
Helplines for adults and young people who have experienced sexual abuse and rape. Offers face-to-face services in Coventry and Warwickshire and another helpline specifically for male survivors.

Samaritans

116 123 (freephone)
[email protected]
Chris, Freepost RSRB-KKBY-CYJK
PO Box 90 90
Stirling FK8 2SA
samaritans.org

Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

Shelter

shelter.org.uk/youngpeople
Charity working for people in housing need by providing free, independent, expert housing advice.

The Mix

0808 808 4994
85258 (crisis messenger service, text THEMIX)
themix.org.uk
Support and advice for under 25s, including a helpline, crisis messenger service and webchat.

Time to Change

time-to-change.org.uk (England)
timetochangewales.org.uk (Wales)
National campaign to end stigma and discrimination against people with mental health problems in England and Wales. The campaign for England ended in 2021, but its resources are still available online.

Victim Support

0808 168 9111
victimsupport.org.uk
Provides emotional and practical support for people affected by crime and traumatic events.

Voice Collective

voicecolleactive.co.uk
Support for people under 25 who hear voices, have visions or other unusual sensory experiences or beliefs.

Welsh Women's Aid

0808 80 10 800 (Live Fear Free Helpline)
welshwomensaid.org.uk
Information and support for women and children who have experienced domestic abuse, including a directory of local services.

Women's Aid (England)

Women's Aid Live Chat support
womensaid.org.uk
Information and support for women and children who have experienced domestic abuse, including support by live chat, a directory of local services and a forum.

YoungMinds

0808 802 5544 (parents helpline)
85258 (crisis messenger service, text YM)
youngminds.org.uk
Committed to improving the mental health of babies, children and young people, including support for parents and carers. Provides information on medication for young people.

Young Stonewall

0800 050 2020
youngstonewall.org.uk
Information and support for all young lesbian, gay, bi and trans people.

Youth Access

youthaccess.org.uk
Advice and counselling network for young people, including details of free local services.

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This information was published in June 2019. We will revise it in 2021.

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