for better mental health

Useful contacts – for young people

Details of places you can go if you're a young person looking for support or information.

Useful contacts 

Action for Children
Charity supporting children, young people and their families across England.

Anxiety UK

03444 775 774 (helpline) 
07537 416 905 (text)
Advice and support for people living with anxiety.


0808 801 0711 (youthline)
0808 801 0811 (studentline)
Under 18s helpline, webchat and online support groups for people with eating disorders, such as anorexia and bulimia.

Campaign Against Living Miserably (CALM)

0800 58 58 58 (UK helpline)
0808 802 58 58 (London helpline)
Provides listening services, information and support for men at risk of suicide, including a web chat.


0808 800 0661
Provides advice, housing and support for young people aged 16–25 who are homeless or at risk of homelessness in England.


0800 1111
Support for children and young people in the UK, including a free 24-hour helpline.


0300 123 6600
Confidential advice and information about drugs, their effects and the law.

Hope Again

0808 808 1677
Support for young people when someone dies.

Hub of Hope
A national database of mental health charities and organisations from across Britain who offer mental health advice and support.

Counsellors available until 10pm every day. Free, safe and anonymous online counselling for young people. Check whether this is offered in your area.

Me and My Mind
Advice and support for young people struggling with unusual experiences, such as hearing voices.


0808 808 1111
Information and advice for people with a learning disability, families and carers.

National Society for the Prevention of Cruelty to Children (NSPCC)

0800 800 5000
0800 1111 (18 or under)
Support for children and anyone worried about a child.

NHS app with confidential health advice and support for 16–25 year olds. 

No Panic

0330 606 1174
Charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD).

OCD Youth
Youth Support for young people with obsessive-compulsive disorder (OCD).

On My Mind
Information for young people to make informed choices about their mental health and wellbeing.


0800 068 41 41
07786 209697 (text)
Confidential support for under-35s at risk of suicide and others who are concerned about them.


0808 200 0247
Help and support for young people affected by domestic violence.


0300 003 0396
Provides help and support with relationships, including counselling, telephone counselling and anonymous live chat.

Rethink Mental Illness

0300 5000 927
Provides support and information for anyone affected by mental health problems, including local support groups.


0808 800 5007
Young people’s helpline, helping survivors of sexual abuse and rape.


116 123 (freephone)
[email protected]
PO Box 90 90
Stirling FK8 2SA

Open 24/7 for anyone who needs to talk. You can visit some branches in person. They also have a Welsh Language Line on 0300 123 3011 (7pm–11pm every day).

Charity working for people in housing need by providing free, independent, expert housing advice.

The Mix

0808 808 4994
85258 (crisis messenger service, text THEMIX)
Support and advice for under 25s, including a helpline, crisis messenger service and webchat.

Time to Change (England) (Wales)
National campaign to end stigma and discrimination against people with mental health problems in England and Wales. 

Victim Support

0808 168 9111
Provides emotional and practical support for people affected by crime and traumatic events.

Voice Collective
Support for people under 25 who hear voices, have visions or other unusual sensory experiences or beliefs.

Welsh Women's Aid

0808 80 10 800
Information and support for women and children experiencing domestic abuse, including a directory of local services.

Women's Aid (England)

0808 2000 247
Information and support for women and children experiencing domestic abuse, including a directory of local services.


0808 802 5544 (parents helpline)
85258 (crisis messenger service, text YM)
Committed to improving the mental health of babies, children and young people, including support for parents and carers. Provides information on medication for young people.

Young Stonewall

0800 050 2020
Information and support for all young lesbian, gay, bi and trans people.

Youth Access
Advice and counselling network for young people, including details of free local services.

This information was published in June 2019. We will revise it in 2021.

References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.

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