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1 of 1 Making a complaint

Making a complaint

Please complete the fields below so we have as much information about your complaint as possible. Once your form has been submitted, we will aim to resolve your complaint within seven working days

Your information will be treated as confidential and only used for dealing with your complaint. You can find out about how we look after your data by reading our Privacy Policy.

Please note, if you choose to submit your complaint anonymously, we will log your comments as feedback but will be unable to respond to you.
Please note, if you choose to submit your complaint anonymously, we will log your comments as feedback but will be unable to respond to you.

If your complaint is about a local Mind, please contact the local Mind directly.*

You can find their contact details by following this link.

https://www.mind.org.uk/information-support/local-minds/

If you would like us to pass your complaint onto the local Mind on your behalf, please provide the name of the local Mind here. (Please note, if you provide the name of the local Mind and your contact details, we will share your complaint with the local Mind who will contact you directly)

*Local Minds are each independent registered charities, so if your complaint is regarding your local Mind, you should contact the local Mind directly to explain that you wish to make a complaint and therefore would like to receive a copy of their complaints procedure. You can find their details here.

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