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Housing and mental health

Explains how housing and mental health can affect each other. Provides tips for coping and where to find support, and information on your legal rights.

Mind's services

  • Mind's helplines provide information and support by phone and email.
  • Local Minds offer face-to-face services across England and Wales. These services include talking therapies, peer support and advocacy.
  • Side by Side is our supportive online community for anyone experiencing a mental health problem.

General advice, information and support

Citizens Advice

0800 144 8848 (England Adviceline)
0800 702 2020 (Wales Adviceline)
18001 0800 144 8884 (textphone)
Free, confidential information and advice on your rights, including money, housing, experiences of discrimination and other problems.

Hub of Hope
UK-wide mental health service database. Lets you search for local, national, peer, community, charity, private and NHS mental health support. You can filter results to find specific kinds of support.

Local Authorities
Searchable directory of local authorities (also known as local councils).

Information about health problems and treatments, including details of local NHS services in England.

Provides help and support with relationships, including counselling and telephone support.

Rethink Mental Illness

0808 801 0525
Provides support and information for anyone affected by mental health problems, including local support groups.


116 123 (freephone)
[email protected]

Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

Shelter Cymru

0345 075 5005
Provides free, confidential advice on housing and homelessness in Wales.

Shelter England

0808 800 4444
Provides free, confidential advice on housing and homelessness in England.

Homelessness and rough sleeping

Provides a wide range of services for homeless people, including Crisis at Christmas centres.

Homeless Link
Membership charity for organisations working with homeless people. Includes a directory of services for homeless people in England.

The Pavement
Advice and information for homeless people including a directory of local services.


0300 500 0914
Connects people who are sleeping rough with local services.

LGBTQ housing advice

Stonewall Housing

020 7359 5767
Specialist housing advice for anyone identifying as LGBT+ in England.

Money problems

See our pages on getting support for money and mental health to find organisations who can help with money problems.

Relationship support

Provides help and support with relationships, including counselling and telephone support.


Age Cymru (Wales)

0300 303 44 98
Information and support for older people in Wales.

Age UK (England)

0800 678 1602
Information and support for older people.



0808 800 0661
Provides advice, housing and support for young people aged 16–25 who are homeless or at risk of homelessness in England.

The Mix

85258 (crisis messenger service, text THEMIX)
Support and advice for under 25s, including a crisis messenger service, email and webchat.

This information was published in October 2021. We will revise it in 2024.

References and bibliography available on request.

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