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Housing and mental health

Explains how your mental health and your housing situation might affect each other. Provides tips on how to cope and where you can get more support.

Mind's services

  • Mind's helplines provide information and support by phone and email.
  • Local Minds offer face-to-face services across England and Wales. These services include talking therapies, peer support and advocacy.
  • Side by Side is our supportive online community for anyone experiencing a mental health problem.

General advice, information and support

Citizens Advice

0800 144 8848 (England Adviceline)
0800 702 2020 (Wales Adviceline)
0800 144 8884 (Relay UK, textphone)
Free, confidential information and advice on your rights, including money, housing, legal and other problems.

Local Authorities
Searchable directory of local authorities (also known as local councils).

Information about health problems and treatments, including details of local NHS services in England.


0300 003 0396
Provides help and support with relationships, including counselling, telephone counselling and anonymous live chat.

Rethink Mental Illness

0300 5000 927
Provides support and information for anyone affected by mental health problems, including local support groups.


116 123 (freephone)
[email protected]
Chris, Freepost RSRB-KKBY-CYJK
PO Box 90 90
Stirling FK8 2SA

Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

Shelter Cymru

0345 075 5005
Provides free, confidential advice on housing and homelessness in Wales.

Shelter England

0808 800 4444
Provides free, confidential advice on housing and homelessness in England.

Homelessness and rough sleeping

Provides a wide range of services for homeless people, including Chrisis at Christmas centres.

Homeless Link
Membership charity for organisations working with homeless people. Includes a directory of services for homeless people in England.

No Second Night Out
Help and support for people sleeping rough in some parts of England.

The Pavement
Advice and information for homeless people including a directory of local services.


0300 500 0914
Connects people who are sleeping rough with local services.

LGBTQ housing advice

Stonewall Housing

020 7359 5767
Specialist housing advice for anyone identifying as LGBT+ in England.

Money problems

See our pages on money and mental health useful contacts for organisations who can help with money problems, including emergency support and debts.


Age Cymru (Wales)

08000 223 444
Information and support for older people.

Age UK (England)

0800 678 1602
Information and support for older people.

Supported housing

The Consortium for Therapeutic Communities
Online directory of therapeutic communities across the UK.



0808 800 0661
Provides advice, housing and support for young people aged 16–25 who are homeless or at risk of homelessness in England.

The Mix

0808 808 4994
85258 (crisis messenger service, text THEMIX)
Support and advice for under 25s, including a helpline, crisis messenger service and webchat.

Rees Foundation
Support for care leavers, including regional peer networks.

This information was published in October 2017.

This page is currently under review. All content was accurate when published. 

References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.

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