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Free mental health support - Wales

Many of us are experiencing new and difficult feelings because of the coronavirus pandemic. If you feel like you need help to manage your emotions, sign up to our free guided self-help service here.

Once signed up, your local Mind will be in touch to design a programme of support that’s right for you.

Please note, this service is funded by Welsh Government and WCVA and is only available in some parts of Wales. For local support in Anglesey, Gwynedd or England, find your local Mind.

Sign up to Active Monitoring

Active Monitoring is not an emergency service. If you need help now, please call Samaritans on 116 123.

This page is also available in Welsh.

The last few years have been terrible.  I couldn’t see any way out of the black hole. Talking to the practitioner has made me feel so much better.  I can now see my way again. Without this wonderful service I really don’t think I would be here now.

What is Active Monitoring?

Active Monitoring is a six-week guided self-help programme to help you understand and feel more in control of your emotions. That means we provide you with all the tips and tools you’ll need to understand yourself better, and support you through the course with regular phone calls.

In your first phone call, you and your local Mind Active Monitoring practitioner will explore if the service is right for you. Together, you’ll agree a programme of support covering any of the following topics:

  • Anxiety 
  • Depression
  • Self-esteem
  • Stress
  • Feeling alone
  • Managing anger
  • Grief and loss

Each week you’ll receive materials to help you understand and manage your feelings. These might include explanations of how and why we experience different feelings, a thought diary, or mindfulness techniques.

But you won’t have to complete these alone. Your local Mind Active Monitoring practitioner will call you each week to talk about how you’re feeling and help with any issues you have. All you need is a phone number to get started. Take a look at this leaflet for more information.

You could be feeling more in control of your situation in just a few weeks.

Sign up today

Active Monitoring FAQs

Fill in your contact details on this website and one of our trained team will be in touch to talk through the service and how it can help you.

Active Monitoring helps by giving you insight into your mental health and giving you practical ways to understand and manage your emotions. By the end of the course, you should have more understanding of feelings, why you are experiencing them and how to manage them, and feel more in control.

Active Monitoring can work alongside other treatment plans and our Active Monitoring Practitioners will talk you through the programme and whether it’s right for you, in your first consultation. If you have different needs, your practitioner will be able to put you in touch with other services that might be able to help.

No. You can start Active Monitoring by filling in the form on this website.

This is a service for anyone who feels that their emotions are getting on top of them, and this could be for many reasons. You do not need to have a diagnosed mental health problem to access this service.

If we are experiencing high demand for the service, it might take a little longer than usual to get in touch. For more information, you can email [email protected]

You do not need to pay to use Active Monitoring. It is a free service, thanks to funding by the Welsh Government.

Yes. Materials can be posted to you instead of emailed if you would prefer. This will be agreed in your first call with the Active Monitoring practitioner.

All the materials are available in Welsh and English. Where possible, we will partner you with a Welsh speaking practitioner if preferable. 

Unfortunately, one of the local Minds in Wales aren’t able to offer this service at the moment. However they can still help. Find your local Mind.

Active Monitoring is a one-to-one (guided) self-help service not a counselling service. However, our practitioners use counselling based skills in their support. 

Active Monitoring does incorporate some Cognitive Behavioural Therapy (CBT) style tools but it also provides other kinds of support.

Active Monitoring is delivered in partnership with 15 local Minds in Wales thanks to emergency funding from Welsh Government, WCVA and The Waterloo Foundation in response to the Coronavirus pandemic.

For more information about Mind Cymru and our work in Wales, follow us on Twitter @MindCymru

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