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Mind shops

Although the UK Government have lifted most Covid-19 restrictions in England, the safety of our customers, our volunteers, and our staff remain our number one priority:

  • We will continue to provide hand sanitiser in-store
  • Our till screens will remain in place
  • We will encourage everyone to wear a face-covering to help stop the spread.

Our shops in Wales will continue to follow the Government guidelines.

Staff and volunteers

We will carry out individual risk assessments on each shop to ensure staff and volunteers are safe to return. Vulnerable team members will continue to be supported.

Face-coverings

We will provide all shop staff and volunteers with face-coverings and protective till screens will be in all shops.

Cleaning

Our staff will disinfect all surfaces regularly and thoroughly, and hand sanitiser will be available in-store.

Payment

Contactless payment will be the preferred method.

Social distancing

The number of customers allowed in the stores will be limited, and tape will be used to floor mark 2m distancing.

Changing rooms

Changing rooms will be closed, but our shops will accept returns in line with policy.

Please note: These requirements are subject to revision as per government guidance.

Your mental health

Many of you will be worrying about coronavirus and how it might affect your lives. We are here to support you. Our information provides advice on how to look after your mental health during this period.

About our Mind shops

Mind have over 160 charity shops across England and Wales. 

All profits from our shops are re-invested directly back into our work. The funds will help finance vital mental health support services and information. Mind's goal is to ensure that every one of us with a mental health problem has a place to turn.

We sell high-quality items donated by you.

We are delighted to get your pre-loved items. Each bag of donations, however small, can help us change the lives of those of us who have mental health problems.

Find your nearest shop

Volunteering in a Mind shop

Ever wondered what it's like to volunteer in a Mind shop?

We spoke to some of our brilliant volunteers to get their thoughts on the Mind volunteer experience.

Volunteer at your local shop

A fixture on our high streets since 1961, Mind shops are supported by our amazing volunteers. They're a dedicated bunch who help us ensure that every one of us with a mental health problem has somewhere to turn to for advice and support.

There's no need for volunteering to be a big, time-consuming commitment either - even an hour a week could make a huge difference. 

By joining one of our teams, you'll get the opportunity to:

  • learn new skills
  • gain qualifications
  • meet new people
  • make new friends, and
  • build your confidence.

Whether it's sorting and pricing clothes, making sales or getting creative on the shop floor, there's plenty you can help out. 

Our volunteers also benefit from:

  • 25% discount on all donated items in store
  • free Mind membership
  • the opportunity to complete National Vocational Qualifications (NVQs), and
  • the chance to gain new skills and experience in different roles in retail.

Volunteer with us

Donate to your nearest Mind shop

Our shops will be pleased to accept any of the following.

  • Clothing
  • Accessories
  • Books
  • Records
  • DVDs
  • CDs
  • Homeware
  • Linens
  • Children's games and toys

Our Mind furniture shops in Alvaston and Hinckley also accept electrical goods, furniture, and white goods donations.

Find your nearest shop and drop your donations off during opening hours. Some of our shops also offer a collection service, so give them a call if you're not able to get to your local shop in person.

There are some items we cannot accept for safety reasons. Please review the list below list if you are unsure.

Find your nearest Mind shop

For health & safety reasons, we cannot accept any of the items listed below.

  • Mains operated electrical equipment (other than where PAT tested and include records)
  • Gas appliances of any kind (either mains or bottled gas)
  • Gas canisters, flammable liquids or solids
  • Oil heaters
  • Cycle helmets
  • Climbing equipment
  • Riding hats
  • Crash helmets
  • Child car safety seats
  • Reading glasses
  • Any form of medication
  • Firearms including airguns
  • Items made of REAL fur
  • Any knife with a concealed blade- flick knife/sword sticks/darts
  • Protective safety equipment
  • Spray paint
  • Car jacks
  • Donated perishable goods/foodstuff (not including bought-in goods)
  • R18 videos & non certified videos
  • Nightwear without flammable label
  • Toys without CE label
  • Child cots
  • Prams and pushchairs
  • Any soft furnishings without a fire retardant label

Make your donation go further with Gift Aid

If you are a UK taxpayer, you can make your donations worth 25% more to us at no extra cost to you. Simply fill in a Gift Aid form in one of our shops when you make your donation. Gift Aid donations allow us to claim back the tax you have paid on your donation and are incredibly valuable to us.

Mind in your area

To find your nearest Mind, enter your postcode or town in the box below.

If your town search is not returning results, this may be because of a Google Map issue. If this problem persists, please zoom in on the map (click on the small + in the bottom right) to search for Local Minds that way.

New shops

We're always on the lookout for places where we can open Mind shops.

If you are a landlord or have a property you think may be suitable for a Mind shop, you can:

Other ways to get involved

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