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Mind shops

The safety of our customers, volunteers and staff is our number one priority. As a minimum requirement, the following safety measures will be in place.

Staff and volunteers

Individual risk assessments will be carried out on each shop to ensure staff and volunteers are safe to return. Vulnerable team members will continue to be supported.

Donations

Donated goods will be welcomed in open shops only and will be isolated for 48 hours before sorting. This is in line with the Charity Retail Association advice.

Gloves and masks

All shop staff and volunteers will be provided with masks, visors and gloves and till screens will be in all shops.

Cleaning

All surfaces will be disinfected regularly and hand sanitizer available in-store.

Payment

Contactless payment will be the preferred method.

Social distancing

The number of customers allowed in the stores will be limited and tape will be used to floormark 2m distancing.

Changing rooms

Changing rooms will be closed but returns will be accepted in line with policy.

Reduced opening times

We will have reduced opening times to allow for deep cleaning of the shops.

Please note: These requirements are subject to revision as per Government guidance.

Your mental health

Many of you will be worrying about coronavirus and how it might affect your lives. We are here to support you. Our information provides advice on how to look after your mental health during this period.

About our Mind shops

Mind have over 166 charity shops across England and Wales.

All of the profits from these shops are re-invested directly back into National Mind to help fund vital mental health support services and information to ensure that anyone suffering from a mental health problem has a place to turn.

We sell high quality items donated by you.

We are delighted to get your pre-loved items. Each bag of donations, however small, can help us reach even more people who have mental health problems.

Find your nearest shop

Other ways to support our Mind Shops

Ebay

We have a great ebay store with carefully curated, pre-loved donations from across our network. Shop in your own time for better mental health.

Visit the Mind Ebay store

Buy Mind Christmas cards this year

Think about buying Mind Christmas cards this year: We have a great range of Christmas cards and 2021 Calendars, You can buy these from our shops or online. 

Buy Mind Christmas Cards

Volunteering in a Mind shop

Ever wondered what it's like to volunteer in a Mind shop?

We went out to speak to some of our brilliant volunteers to get their thoughts on the Mind volunteer experience.

Volunteer at your local shop

A fixture on our high streets since 1961, Mind shops are supported by our amazing volunteers. They're a dedicated bunch, who help us make sure that everyone with a mental health problem has somehwere to turn for advice and support.

There's no need for volunteering to be a big, time-consuming commitment either - even an hour a week could make a huge difference. By joining one of our teams you'll get the opportunity to learn new skills, gain qualifications, make new friends and build your confidence too.

Whether it's sorting and pricing clothes, making sales or getting creative on the shop floor, there's plenty to help out with. Our volunteers also benefit from:

  • 25% discount on all donated items in store
  • free Mind membership
  • the opportunity to complete National Vocational Qualifications (NVQs)
  • the chance to gain new skills and experience in different roles in retail.

Volunteer with us

Donate to your nearest Mind shop

All of our shops will be pleased to accept clothing, accessories, books, records, DVDs, CDs, homewear, linens and children's games and toys.

We also have Mind furniture shops in Alvaston and Hinckley which take donations of electrical goods, furniture and white goods.

Find your nearest shop in the map below, and drop your donations off during opening hours. Some of our shops also offer a collection service, so give them a call if you're not able to get to your local shop in person.

There are some items we cannot accept for safety reasons. Please review this list if you are unsure.

Find your nearest Mind shop

For health & safety reasons, we cannot accept the following items:

  • Mains operated electrical equipment (other than where PAT tested and records are kept).
  • Gas appliances of any kind (either mains or bottled gas)
  • Gas canisters, flammable liquids or solids
  • Oil heaters
  • Cycle helmets
  • Climbing equipment
  • Riding hats
  • Crash helmets
  • Child car safety seats
  • Reading glasses
  • Any form of medication
  • Firearms including airguns
  • Items made of REAL fur
  • Any knife with a concealed blade- flick knife/ sword sticks/ darts
  • Protective safety equipment
  • Spray paint
  • Car jacks
  • Donated perishable goods/ foodstuff (not including bought in goods)
  • R18 videos & non certified videos
  • Nightwear without flammable label
  • Toys with out CE label
  • Child cots
  • Prams and pushchairs
  • Any soft furnishings without fire retardant label

Make your donation go further with Gift Aid

If you are a UK tax payer, you can make your donations worth 25% more to us at no extra cost to you. Simply fill in a Gift Aid form in one of our shops when you make your donation. This allows us to claim back the tax you have paid on your donation and is really valuable to us.

Mind in your area

To find your nearest Mind, enter your postcode or town in the box below.

If your town search is not returning results this may be because of a Google Map issue. If so, please zoom in on the map (click on the small + in the bottom right) to search for Local Minds that way.

New shops

We're always on the look out for places where we can open Mind shops.

If you are a landlord or have a property you think may be suitable, have a look at our property requirements and list of target towns and get in touch with Emily Morris, our Head of Property.

Other ways to get involved

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