Bluelight Infoline Text For Web

About the Infoline

The Blue Light Infoline offers confidential, independent and practical support, advice and signposting around mental health and wellbeing. The Infoline is just for emergency service staff, volunteers and their families, to help keep you or those you care about well for work.

Open Monday to Friday, 9am to 6pm, the phone number above is charged at local rates. You can also contact us at any time using the email or text details, for a response from one of our dedicated advisors during the Infoline working hours.

Our team provides information on a range of topics including:

  • staying mentally healthy for work
  • types of mental health problems
  • how and where to get help
  • medication and alternative treatments
  • advocacy
  • Post Traumatic Stress Disorder (PTSD)
  • existing emergency service support
  • mental health and the law.

We will look for details of help and support in your own area or that is relevant to your emergency service. Unfortunately our advisors are unable to offer an emotional listening service or counselling through the Infoline.

Contact us

Our lines are open 9am to 6pm, Monday to Friday (except for bank holidays).

0300 303 5999 (local rates)
bluelightinfo@mind.org.uk
Text: 84999

Bluelight Infoline
Unit 9
Cefn Coed Parc
Nantgarw
Cardiff
CF15 7QQ

What you can expect

The Blue Light Infoline works in the same way as our existing Infoline and Legal Advice Line and has the same service standards. You can find out more about what you can expect from all of our Infolines when you contact them by clicking on the link below.

Find out more

FAQs

We have developed a list of frequently asked questions (FAQs) based on many of the calls that our main Infoline has received in the past. The main Mind Infoline get over 30,000 calls a year - our FAQs page answers some of the most common questions and could be of use to you.

To find out more about our text service and how it works, you can also read our text service FAQs.

Find out more

Promote the Infoline

Let your colleagues know about the Infoline – order our free info pack now, including posters, postcards, business cards, printed booklets on mental wellbeing and more. There’s one for every service and you can get different sizes too.

Text for your intranet

You can also add the following text to your intranet or staff website to help promote the Infoline - just highlight the text and right click to copy and paste it:

The Mind Blue Light Infoline is now live

The Blue Light Infoline offers confidential, independent and practical support, advice and signposting around mental health and wellbeing. The Infoline is just for emergency service staff, volunteers and their families, to help keep you or those you care about well for work.

Contact the Infoline

Lines are open 9am to 6pm, Monday to Friday (except for bank holidays).

0300 303 5999 (local rates)
bluelightinfo@mind.org.uk
Text: 84999

Find out more about the support on offer and what you can expect at mind.org.uk/bluelight

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