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Mind's help lines

Mind provides two confidential mental health information services. With support and understanding, we enable people to make informed choices.

We can send out printed information to individuals in unmarked envelopes, or we can help guide you to online information available on our website. Calls are recorded for training purposes only.

Mind helplines are open Monday to Friday, 9.00am to 6.00pm.

If you require support when the helplines are closed, see What to do if you're in crisis.

What is your experience of using Mind infoline or other mental health helplines? We’d love to hear about it as part of a survey being carried out by the Mental Health Foundation.
To give your feedback, please complete this online survey. (Deadline 26th February)

Mind infoline

We are able to provide information on a range of topics including types of mental distress, where to get help, drug and alternative treatments and advocacy. We are able to provide details of help and support for people in their own area.

Contact Mind infoline

0300 123 3393
info@mind.org.uk

Mind infoline
PO Box 277
Manchester
M60 3XN

Legal Advice Service

We provide legal information and general advice on mental health related law covering mental health, mental capacity, community care, human rights and discrimination/equality related to mental health issues.

Contact Mind's Legal Advice Service

0300 466 6463
legal@mind.org.uk

Mind LAS
PO Box 277
Manchester
M60 3XN

Access

Hearing or speech impaired enquirers can use the same phone number and access our textphone. We use Language Line, the telephone interpreting service with access to more than 100 languages. Ask the Mind infoline team member when you call if you need this service.

If you contact us by email we will be able to see your email address. Although your address is kept confidential, you may prefer to remain completely anonymous by setting up another account

Cost

Phone calls from UK landlines are charged at local rates. Charges from mobile telephones vary considerably from provider to provider. Mind does not get any revenue from the calls. We ask for a donation where possible for documents sent through the post, but it is available to view free online.

Mind infoline is entirely dependent on donations to remain open. In order to continue our work, we ask those who are able to consider making a donation. Such donations enable us to maintain a service that is available to everyone.

In crisis?

If you are in crisis, the Samaritans can be contacted 24 hours a day, every day of the week.

08457 90 90 90
jo@samaritans.org
www.samaritans.org

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