Mental health and how to support someone

10:00am - 4:30pm
Mind, 15-19 Broadway, Stratford, London E15 4BQ
Anyone wanting to learn how to better support someone experiencing mental health problems
Please note:
We do not issue invoices for this type of training. Bookings must be made online

Useful information

How to find us:

Mind, 15-19 Broadway, Stratford, E15 4BQ

London overground, Docklands Light Railway (DLR), Central Line and Jubilee Line all pull into Stratford or Stratford International Station and are all within 5 minutes walk of the training venue.

Course registration starts at 09:45am with the training starting promptly at 10:00am. 

Do you have dietary and access needs?

If you require any special considerations for dietary or access reasons please ensure you include this in your booking form or inform us directly at [email protected] once you've made your booking.

*Please note, we cannot guarantee to accommodate particular dietary/access requirements unless we are notified in advance.* 


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Course outline



This interactive course gives delegates a chance to explore what non-specialists can do to help make people in distress feel safe, supported and understood.

Who's it for?

This course is for anyone who works/lives alongside someone who experiences a mental health problem or distress and wants to better support them.

What's covered?

  • How to use basic listening skills to build rapport, promote trust and encourage openness
  • Skills to help someone manage their anxiety and low mood
  • The importance of promoting wellbeing and good health
  • Talking with someone about the pros and cons of psychiatric medication
  • How to briefly assess risk (and what your options are when someone poses a risk to themselves or others)
  • How to respond sensitively and effectively in a crisis
  • How to help support someone experiencing the extreme highs and lows associated with bipolar
  • How to interact confidently and sensitively with someone experiencing psychosis including unusual beliefs and intense fear (paranoia)

Mental Health A-Z

Information and advice on a huge range of mental health topics

> Read our A-Z


Helping you to better understand and support people with mental health problems

> Find out more

Special offers

Check out our promotional offers on print and digital booklets, for a limited time only

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