Are there alternatives to online booking?
If you find you are unable to book online please contact the team to request a booking form and return it to us via email to [email protected]
If you are planning to post your booking form, please let us know as we would not want the course to be booked up in the meantime.
(Please use one form per delegate for each course booking)
Can anyone attend?
Our training is 'open access' which means anyone can attend.
Young people under the age of 18 are welcome to book onto any of our public access courses but must be accompanied by a responsible adult/parent. The responsible adult/parent does not need to pay to attend and will not be expected to participate in the session.
What sort of things are served as refreshments during training?
We serve tea, coffee and a selection of sandwichs platters with a meat and vegetarian option on all of our courses. Special dietary requirements will be catered for when we are told in advance. If this applys to you, please ensure you have included a valid contact number at time of booking in case we need to confirm arrangements with you.
Confirmation and joining instructions
We will send you an automated email confirming your place on your chosen course and an electronic copy of your receipt will be emailed to you by a member of the team upon request.
A reminder and any updated joining instructions will be sent via email ahead of the course.
What are the easiest ways to get to you from main rail stations?
These are only examples of possible routes. Actual route taken will be dependant on available services on the day. All route suggested are between a 30 - 40 min journey time under normal conditions. Please check your route before traveling.
London Paddington to Stratford - Southbound Bakerloo line to Oxford Circus, change to eastbound Central Line to Stratford
Kingscross / St.Pancras to Stratford - Picadilly line southbound to Holborn, change to eastbound Central line to Stratford.
- Southestern rail train from St.Pancras direct to Stratford International - approx 20mins (Please note this is not a London Underground service)
London Euston to Stratford - Southbound Victoria line to Oxford Circus, change to eastbound Central line to Stratford
London Bridge or Waterloo to Stratford - Jubilee line eastbound to Stratford
Cancellations, substitutions or transfers
In the event of circumstances beyond its control, Mind reserves the right to amend or cancel any training course.
Substitutions can be made at any time without charge. One transfer to a new course can be made if there is availability on an equivalent course later in the training calendar year.
Mind is not liable for any expenses incurred by delegates as a result of cancellation.
Do you offer training for organisations?
Yes, please email us to make an training enquiry.