Please read the following important terms and conditions carefully. They will apply to our training delivery and we will require them to be signed by you before we can proceed. Thank you.
The nature of the relationship we propose to have with you as the Client is one of a training service provider. Mind Training is not delivered in 'partnership' unless otherwise stated. The following terms and conditions will therefore apply:
Once our terms and conditions have been signed, we can introduce you to your assigned Mind trainer/s.
The Client agrees and acknowledges that Mind owns all the content and therefore copyright of our training courses including, trade marks (registered or unregistered) and other intellectual property rights known now or in the future and used or subsisting in the Course, the Supplier's registered trademarks MIND and any other articles, resources, evaluations and other materials sent to the Client by Mind ("Mind Materials").
Mind Materials (including Mind's trade mark and logo) may only be used by the Client for internal communications to the Client's employees to promote our training, and by the Attendee's for personal and non-commercial use. For the avoidance of doubt, the distribution beyond the Mind Training course attendees / learners or commercial exploitation of the Mind Material is expressly prohibited.
The Client shall not amend, modify or alter the Mind Materials to include the Client's logo or name.
The Client shall ensure that the Attendees (all training participants) do not breach the material use agreed. As soon as the Client becomes aware of any unauthorised use or potential unauthorised use of any Mind Material by any Attendee(s), the Client shall give Mind full written details of such use. Mind shall have the right to require the Client to enforce, enable and assist Mind to enforce the original use agreed.
The Client will indemnify and keep indemnified Mind against all loss, damage and expense (including any legal and other professional expenses) incurred or suffered by Mind directly or indirectly arising (in whole or in part) from any use, reproduction or distribution by the Client (or any person authorised or permitted by the Client) of any part of the Mind Material in a manner not authorised by this Agreement. Mind can cap the indemnity to the entire value of the Services agreed with the Client (e.g. day rates, admin and expenses).
Non-Mind courses could include, Mental Health First Aid and ASIST. IP for both of these courses is owned by MHFA (England and / or Training in Mind in Wales) and Living Works respectively.
Mind Training is best delivered to groups of between four and 16 people. This is our recommendation. Limiting the number to 16 allows for a more interactive and rewarding learning experience and accommodates more effective group work, case study analysis and personal disclosure.
The maximum number of participants for any Mind Training course should not exceed 16 without prior agreement from Mind's Workplace Wellbeing Services team. Extra delegates may be permitted but with prior permission from Mind. We may charge an additional rate (approx. £75 per person) for larger groups and this may also impact on the course and content we plan to deliver as a result. If a larger group of people are expected, please notify your Mind Account Manager as soon as possible.
Please note VAT is charged on all of our Mind Training services and activities.
The following conditions apply:
Cancellations: If we receive a cancellation with less than ten working days' notice of the training date, we will apply a 100% charge.
Postponements: Mind requires a minimum of ten working days' notice if you wish to postpone our course/s to an alternative date. Clients are permitted one postponement and the course must be rescheduled to take place within a maximum of six months from the original date, otherwise the cancellation charges as stated above may apply
Force majeure: Neither party shall have any liability whatsoever or be deemed to be in default for any delays or failure in performance under these Terms and Conditions (Agreement) resulting from acts beyond the control of that party, including but not limited to, acts of God, acts or regulations of governmental or supranational authority, war or national emergency, terrorist activities, accident or fire.
As an independent mental health charity whose aim is to safeguard the interests of people experiencing mental health problems, Mind's Training services do not extend to validating or endorsing work undertaken by other organisations and does not promote products or services devised or delivered by other organisations. To do so would undermine our credibility and could compromise our independence.
Any consultancy undertaken on behalf of, and guidance offered to you, does not constitute an endorsement of content created in collaboration or reviewed. We believe that everyone with a mental health problem should be empowered to make an informed decision about the best type of help or treatment for them. It's therefore very important to us that the information we provide is accurate, balanced and impartial information, and Mind remains independent
Mind's name or logo cannot be used for promotional purposes (in company literature / on websites / in communications with external customers) by organisations unless expressly authorised by Mind.
Mind reserves the right to mention by 'name only' the companies to whom it has delivered training and eLearning on its website and in promotional communications. However, this will not extend to revealing data about specific interventions or the exact nature of the work delivered unless prior permission is granted by the customer.
Please confirm your agreement with Mind's Training terms and conditions as set out in this document and ensure this is completed prior to your programme development and delivery.