Supporter Relations Business Support Coordinator

Closing date:
Starting salary: £25,242 inc. London weighting
Based in East London, Stratford
Contract :
Contract: Fixed term - until 31st March 2020

About the role

We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.


The Business Support Coordinator plays a vital role at Mind in supporting the fast paced Supporter Relations team and fundraising directorate. The post holder allows us to improve and deliver an outstanding customer service to supporters so that their experience of Mind is second to none, leaving them feeling valued and committed to on-going support. The role is varied and will require attention to detail and an ability to multi task and work to conflicting deadlines. You will work closely with the team managers and the Head of Supporter Relations to ensure standards are met and day to day operation of the function runs smoothly.


This post is a fixed term contract until 31st March 2020. The reason for the fixed term contact is due to impending changes to the team in April 2020. For more information about the role, please contact Laura Oag (Head of Supporter Relations) at [email protected].


Closing date: 18 August 2019


Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to apply

To apply for this post, please complete the documents below and email them to us, stating the vacancy job title and reference number 19-089

Further Information

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