for better mental health

Application Deadline
23 October 2020

Interview Date
02 November 2020

Contract type
Fixed Term

37 hrs per week

£25,012 pro rata

Redditch - Worcestershire

Springfield Mind - Telephone Triage Team Leader

About the role

The flexible, motivational and reliable post holder of this exciting role in Worcestershire will lead a team of Telephone Triage Practitioners working from within the Crisis Resolution Team at Worcestershire Royal Hospital. This service is delivered over 2 shifts, 7 days a week from 5pm - 9am, 365 days of the year. Working 37 hours per week, the Team Leader will work flexibly across the week to meet the needs of the service. This is an ideal opportunity for someone who wants flexible working hours to manage their own work/life balance. Whilst some work can be undertaken from home, the Team Leader will work from both the hospital in Worcester and the Head Office in Stratford-upon-Avon.

For informal inquiries about the role, please contact Sharon Dore, Services Manager on [email protected]

Skills and experience include:

  • Staff management and leadership
  • Team working
  • Exceptional IT skills, working across a number of packages
  • Reporting and evaluating


How to apply

If you feel this position is right for you request an application pack by contacting [email protected] or telephone 01789 298615, or download a pack directly from our website here:

Please return application to [email protected]

Other ways to get involved

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