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Application Deadline
24 August 2021

Contract type

35 Hours

£54,529 per annum

Mind Head Office
15-19 Broadway Stratford, London, E15 4BQ

Retail Head of Human Resources - Stratford

About the role

Mind has a large and successful Retail network, comprising 157 shops, with an annual turnover that exceeds £17 million. We have ambitious plans to open more shops in the strategic period 2021-24. With over 450 staff and 3000 volunteers, we are committed to promoting the core values of Mind through our retail teams. Our people are at the heart of everything we do. We are seeking a dynamic, ambitious, experienced Head of HR to drive and develop our people and equity strategy as our business goes from strength to strength. This is a unique and exciting opportunity to make a real difference in a growing and successful organisation. As a key member of the management team, you will not only shape the HR and L&D strategy, you will implement it as well. Working in partnership with the Managing Director, Heads of Function and Regional Managers to maximise business and individual performance, you will be responsible for designing, developing and delivering best practise HR solutions that meet the current and future needs of the business

Mind has 3 strategic development priorities. Becoming an anti-racist organisation, supporting young people and fighting for people in poverty. These are the areas where we know we need to do more. You will be expected to contribute to this aim.

The Successful Applicant

Highly energetic and committed with a strong enthusiasm for the business, the successful candidate will have the strength of personality and gravitas to hold their own with the senior team, supporting the different and diverse challenges within the business. This role requires a business manager first and foremost with the HR expertise and functional experience to make a visible difference.

We would expect you to lead by example and be an ambassador for Mind Retail’s Values and Behaviours. Ensuring that our values of Unstoppable, Open, Together, Independent and Responsive are lived and breathed through the behaviours that support them, and that they are at the heart of everything we do.

Your skillset will include strong communication, great organisational skills, attention to detail, proactivity and a commitment to quality.    


Equality & Diversity

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work regardless of race, gender, age, religion, identity and experience.

We are committed to becoming truly anti-racist in everything we do and ensuring that all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Our strategy has becoming an anti-racist organisation right at the centre of our work. For more information please visit click on the button below.

Our Strategy

More details and how to apply

To apply, please forward your CV and a covering letter outlining your suitability for the role. Please quote the job title subject box

Job Description

A little more about Mind

Our goals:

  • Supporting people likely to develop mental health problems, to stay well
  • Empowering people who experience a mental health problem to make informed choices about how they live and recover
  • Ensuring people get the right services and support at the right time to help their recovery and enable them to live with their mental health problem
  • Opening the doors to people with experience of mental health problems participating fully in society
  • Gaining equality of treatment for people who experience both mental health and other forms of discrimination

Our values underpin everything we do. They are:

  • Open: We reach out to anyone who needs us.
  • Together: We're stronger in partnership.
  • Responsive: We listen, we act.
  • Independent: We speak out fearlessly.
  • Unstoppable: We never give up.

To get to know us a little better and more information on working at Mind, including our benefits,  please click the button below

Working for Mind

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