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Application Deadline
21 February 2022

Interview Date
03 March 2022

MQM Network Reviewer

About the role

Job Title: MQM Network Reviewer

Salary: Paid role £920 per MQM review

30 hours per review

Homebased with travel to various locations

 Applications are now open for CEOs, senior managers, and experienced trustees of local Minds to become Mind Quality Mark Network Reviewers.

The Mind Quality Mark (MQM) is the quality framework for Mind. The overall aim of MQM is to support local Minds to be as sustainable, effective and influential as possible, providing a framework for self-improvement in the interests of the communities they serve. Mind’s ambition is to become a truly anti-racist organisation. We focus on Equality and Diversity through the MQM process to support local Minds in their commitment towards achieving this aim.

MQM sets out the baseline of best practice and legal compliance in all areas of a local Mind’s governance and activities.  It details the hallmarks of a well-run, sustainable organisation that can make a real impact on the lives of people experiencing or at risk of experiencing mental health problems.

MQM is designed to be used as an organisational development framework. As well as ensuring that everything is up to date, MQM provides the impetus for continual improvement, growth and organisational ambition.

All local Minds undergo a review against the MQM at least every 3 years.  The review is based on a self-assessment and 58 supporting documents. An MQM review team is allocated to each review.  The team undertakes a review of the self-assessment and supporting documentation along with interviews with a range of people from the local Mind and a visit.  The interviews are normally conducted by a blend of Zoom meetings and face-to-face.  The team write a report detailing the findings of the review, identifying which standards are met and where further work is needed.  The report highlights areas of good practice and the review team also identifies any areas of excellence to nominate for a Mind Network Excellence Award.

The MQM Network Reviewer focusses on the MQM standards relating to leadership, sustainability and growth, partnership working, and finance. There is also the expectation that MQM Network Reviewers will take on areas outside of the above based on their experience and interests.

Shortlisted applicants will be invited to an informal chat on Zoom and successful applicants will need to be able to participate in online training for the role, which will be delivered in March 2022. There will be an element of assessment during the training. Successful applicants will join a pool from which teams of reviewers will be drawn for each MQM review.  Whilst Mind will endeavour to provide all reviewers with a variety of reviews, there is no commitment to provide a contracted number of reviews. Previously MQM reviewers have completed an average of 3 reviews per year.

To find out more about the payments for reviews, training provided and the commitment required for the roles please see the MQM Network Reviewer role description.

"On visits I really enjoy highlighting examples of the amazing care and services provided by the Local Minds. It is really important to me to have time to talk with service users and use the MQM review as an avenue to give their feedback and be heard at a more formal level. I love that the MQM celebrates and shares great practice. I also value that my feedback can help Local Minds who have questions or difficulties to voice these and gain support."

We are keen to increase the diversity of our reviewer pool so welcome all applicants. If you enjoy working as part of a small team and are interested in increasing the impact and reach of the Mind federation through the continual improvement of the local Mind network, please complete an application today.

If you would like to learn more about the role before applying, please email [email protected] or call 07920365829 to express your interest in attending a short question and answer webinar about the role and the Mind Quality Mark. The webinar for new applicants will take place on the 7th of February 2022 at 12:00pm.

We are committed to ensuring this is accessible for all. Please let us know if you need any reasonable adjustments to access the webinar or if you find the application form is not accessible for you, we can provide this in a different format.


Closing date: 21st February 2022 12:00pm

To apply please send the completed application form, below, to [email protected]

Mind is an equal opportunities employer. We want to truly reflect the diverse backgrounds and experiences of the people we exist to support. Mind is committed to equality of opportunity, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.


Equality & Diversity

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work regardless of race, gender, age, religion, identity and experience.

We are committed to becoming truly anti-racist in everything we do and ensuring that all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Our strategy has becoming an anti-racist organisation right at the centre of our work. For more information please visit click on the button below.

Our Strategy

Role Description

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