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Application Deadline
02 December 2021

Contract type
Initially for 6 months

37.5 hrs per week

£10.36 per hour

Harlow Wellbeing Centre

Mind in West Essex - Mental Health Coach

About the role

The Mental Health Coach will undertake an initial assessment with clients and provide 1:1 support to clients giving information and/or support to allow them to access a wide range of agencies that can provide help and advice with any housing, social isolation, education, debt management and employment problems.

The Mental Health Coach will have the client’s needs at the forefront at all times with an underpinning set of values and skills that promote person centred recovery, independence and choice.

The Mental Health Coach will be expected to be knowledgeable and develop links into the community and agencies to enable improved, supported, access to services by clients.

Key Responsibilities:

  • Manage a caseload of clients, working with them on an individual basis supporting them to access appropriate services and agencies relevant to their needs within the community.
  • Conduct initial assessments and, in agreement with clients, develop a SMART action plan with clear timescales, and using problem solving skills, support the client to achieve their goals.
  • Monitor client’s mental health and alert The Community Services Manager or deputy to any concerns around risk.
  • Keep client notes on Lamplight updated in an appropriate, timely and professional manner.
  • Together with the Community Services Manager be responsible for ensuring that services continually improve in line with internal recommendations and plans, and external regulatory requirements.
  • To help clients to sustain and retain employment including attending relevant meetings or tribunals when required.
  • Support clients who are looking for employment to access relevant agencies and information which will assist in their move back into the jobs market.
  • Act in accordance with the provisions of the Data Protection Act (1998).
  • Develop positive and supportive relationships with clients, within appropriate and clear boundaries being aware of and taking into consideration disability rights.
  • Together with colleagues, build professional relationships within the community to help clients access support.
  • Contribute to written and statistical reports as requested by the Community Services Manager or Senior Managers.
  • Keep updated and work within Mind in West Essex operational procedures and policies. Paying special attention to Health and Safety, Lone Working, Safeguarding and Confidentiality Policies.
  • To undertake supervision and training as required.
  • Keep updated on information relevant to the role eg welfare, employment, housing etc.
  • Attend staff meetings when required.
  • Support and interact with colleagues, sharing information and updates on services and regulations, build links within the community.
  • Act as signatory for signing of vouchers for external organisations when required (e.g. Foodbank).

To carry out such other duties and tasks as may be required to implement the role of a Mental Health Coach.

How to apply

To apply for this position please download and complete the three-part application form from our vacancies page on our website:  and send it to [email protected] 

Closing Date: 2nd December 2021       Interview Date: TBC

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