for better mental health

Application Deadline
25 November 2020

Interview Date
07 December 2020

Contract type

37.5 per week

SC5-SP23 £27,107

City and Hackney

Mind in the City, Hackney & Waltham Forest – Community Navigator

About the role

Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Recovery service.  The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive.  A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough.

The service has three elements:  Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, person and shared assets to provide recovery capital and peer support. This role will lead on providing clients with time limited support to people as they are leaving hospital and ensure they are connected to supports in the community.    

Job Role:  

  •  To provide allocated patients with time-limited signposting to services available in the community  
  • To work with people with substance use issues as they step down from treatment or interventions elsewhere, such as hospitals 
  • To provide a period of support and handover, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing re-admission to hospital 
  • To assist people to access an assessment for Adult Social Care where appropriate, and to provide information in connection with personal budgets. 
  • Where necessary, introduce the person to some services by accompanying them on their first visit or arranging for an appropriate local volunteer to do so. 
  • To supply information on what benefits the person may be eligible for and to direct them to sources of information and advice on this as needed. 
  • To provide the person and their carer where appropriate with a plan on what is recommended and how to access it.  
  • The navigator will have access to a range of information sources about services and support available in  
  • City and Hackney but will be expected to develop their knowledge further through local networking, also keeping up to date with service changes and developments. 
  • Ensure that patients receive the right level of help at the right time and experience a joined up service between health and social care, especially where multiple services are going in. This may involve: 
  1. Re-referring people to health and social care services when their case has become inactive.   
  2. Alerting involved professionals where there is a need for urgent action or need for step up in care.  
  3. Liaising with health, social care and voluntary sector partners involved in the person’s care to ensure a streamlined and co-ordinated approach.

How to apply

To apply, please visit our website:

Please complete the application form, and email to [email protected]

All applications must be submitted no later than 5 PM on the 25th, unless more time is required as a reasonable adjustment for disability. If this is the case, please email [email protected] to let us know.

Other ways to get involved

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