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Application Deadline
05 July 2021

Interview Date
09 July 2021

Contract type
Fixed term - 9 month to February 2022

37.5 per week

P01 SCP 34-36: £35,948 - £37, 490


Mind in the City, Hackney and Waltham Forest - Interim Head of Human Resources and Operations

About the role

Mind in the City, Hackney and Waltham Forest (Mind CHWF) is a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation. We currently support around 5,000 people a year through a variety of services focusing on psychological and social supports, economic and workplace wellbeing, and support for minoritised communities. Our values exist in our hands, minds and hearts, and guide what we do and how we do it. They are the essence of our identity, and the successful candidate will subscribe to these:
Connected: Creating a compassionate and supportive community. 
Fair:  We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new.

We have an exciting opportunity for a highly efficient Interim Head of HR and Operations to support the development of the strategic direction of Mind CHWF and implement agreed business plans within the sphere of the role.
Reporting to the Chief Executive as a member of the Senior Management team, the Interim Head of HR and Operations will ensure the provision of consistent, robust, and expert HR advice and provide an effective human resources and facilities management service to the charity.

Able to engage, motivate and deliver organisational change, the successful candidate will lead, and work with the wider team, to deliver the strategic and operational human resources objectives for the organisation. You will line manage staff within the Central services team who hold office, facilities, and HR functions. You will also manage key relationships including external technology advisors, as well as supporting your team to manage the relationships they hold.

You will have experience or a qualification in human resources management and an ability to motivate and manage a high performing team. You must be able to operate at a strategic level as well as having excellent transactional skills and have a demonstrable ability to interrogate and utilise information to identify trends, produce reports and report against KPIs and deliverables.

Due to the nature of the business, it is also important to be able to prioritise a varied and fast paced workload, and deliver to deadlines, as a team player committed to working collaboratively to achieve results.

Mind in the City, Hackney and Waltham Forest is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please ensure you complete the equal opportunities section on the form.

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our applicant’s privacy notice.

How to apply

For more information about the role please visit our website:

Interviews will take place on Friday 9th July. Although an immediate start would be preferred, you must be available to start in August.

To apply, please complete the application form by Monday 5th July at 12pm and email [email protected]

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