Membership Officer

About the role

We have big goals over the next few years.

We’re going to be fighting for mental health in a way we never have before.

Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

As Membership Officer, you’ll create compelling communications and marketing for and about members across a wide range of channels.

You’ll network with teams and stakeholders to identify participation opportunities that keep members at the heart of everything we do.

Your ability to use your own initiative and your knowledge of customer service, acquisition, engagement and retention will drive an excellent experience for our supporters and people with lived experienced of a mental health problem. If you are passionate about membership and communications, we want to hear from you.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

Job Description

Working pattern

We're now moving to hybrid working. This means working remotely some of the time and coming into the office at least two days a week. More flexible working patterns can be discussed.

How to apply

To apply, please click on the Apply Now button on the top left of the screen.

If you need us to make any adjustments to our recruitment process, please contact our HR team ([email protected]) who will be happy to support you.

Equality and Diversity

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work. Regardless of race, gender, age, religion, identity and experience.

We want to make sure that all our employees are treated fairly and equitably at work. This includes promoting equity in physical and mental health for everyone.

We are committed to becoming truly anti-racist in everything we do. Read our Strategy to find out more.

Our Strategy

About Mind

We won’t give up until everyone experiencing a mental health problem gets both support and respect. We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding.

Our goals 

Staying well: Support people likely to develop mental health problems, to stay well.

Empowering choice: Empower people who experience a mental health problem to make informed choices about how they live and recover

Improving services and support: Ensure people get the right services and support at the right time to help their recovery and enable them to live with their mental health problem

Enabling social participation: Open the doors to people with experience of mental health problems participating fully in society

Removing inequality of opportunity: Gain equality of treatment for people who experience both mental health and other forms of discrimination

Organisational excellence: Make the most of our assets by building a culture of excellence.

Our values 

Our values are at the heart of everything we do.

Open: We reach out to anyone who needs us.

Together: We're stronger in partnership.

Responsive: We listen, we act.

Independent: We speak out fearlessly.

Unstoppable: We never give up.

More about what we do

About Working for Mind

Find out more about working for us, including our benefits.

Working for Mind