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Application Deadline
31 July 2021

Contract type
Reasonable expenses will be reimbursed

One full day or two half days per week


Lambeth and Southwark Mind – Volunteer Receptionists

About the role

We are seeking between 3-5 volunteer receptionists to work on a rota basis to provide a warm and friendly welcome to clients, staff and visitors to the Lambeth and Southwark Mind office.

The main tasks will be to:

  • Welcome clients who come for counselling or therapy and ensure they are shown to the right room, at the right time, with the right counsellor.
  • Check all rooms each day to ensure they are warm, tidy and that information, equipment, and personal alarms are all in place.
  • Deal sensitively with incoming phone calls.
  • Carry out occasional administrative tasks as needed.
  • Ensure that clients’ details and information are kept confidential. Respect and understand the importance of client confidentiality.
  • To liaise with the Volunteer Co-ordinator, the Office Manager, Information Service Manager, counsellors/therapists and other staff to provide information to resolve any client queries.

How to apply

For more information about the role please visit our website:

Application packs are available from the Volunteer Recruitment Co-ordinator at: [email protected] Please insert the title of the role you are applying for in the subject line of the email. If you have any questions regarding the role or the application process, please contact us on 020 8159 8355

Closing Date: 31 July 2021
Interview Date: August dates TBC

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