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Application Deadline
29 March 2021

Contract type

35 hours per week

Salary £27,286 - £32,640 (+ Location Weighting)

Mind Head Office
15-19 Broadway, Stratford, London E15 4BQ

Internal Communications Officer

We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

We work in England and Wales, have a chain of around 150 shops and coordinate a network of over 130 local Minds, independent charities.

The communications and marketing team’s purpose is to lift Mind’s brand; tell our story in a planned, and audience driven way and deliver strategic, life changing communications.

Joining us as an Internal Communications Officer, you will provide advice and support to colleagues across Mind, by helping to plan and deliver top notch internal communications. You’ll support colleagues on how to put internal audiences first and think creatively about how to reach them, and frame corporate messages and use creative design in order to achieve our strategic goals. You will ensure our brand and corporate story run through everything we do.

Taking responsibility for developing and implementing internal communications plans for priority programmes working with key stakeholders, you will support the implementation of the internal communications strategy and the development of our internal communications function, working closely with the Internal Communications Manager, HR and the organisational change team. You will oversee delivery of regular content on our channels, in line with the internal communications plan.

To be successful in this role, candidates will have experience of developing, delivering and evaluating integrated internal communications plans and / or change communications, with an understanding of branding principles and applications, particularly the role of brand values in engaging people. With excellent written communication skills and the ability to confidently present face to face, you will have hands on experience of using intranets and content management systems and have the commitment to empowering people in a complex organization, who may have complex needs.

An understanding of the voluntary sector, with experience of using InDesign, Photoshop and SharePoint would be desirable, however is not essential.

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the next six months or until updated government guidelines are published. However, if / when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is an equal opportunities employer.

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