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Application Deadline
22 February 2021

Contract type

37.5 hours/week
Occasional evening and weekend work as required.


Devon based
With regular travel to offices in Plymouth (Devon Mind headquarters) and Exeter (co-located space) when permitted. Remote working will also be required.

Devon Mind - Operations Manager

About the role

We are seeking an experienced, driven, highly motivated and strategically minded individual to become our Operations Manager. We are looking for someone who can work easily in a senior management role to ensure the smooth running and ongoing development of the organisation.

Last year, despite the enormous challenges of the COVID-19 pandemic, we helped over 3,000 people to better understand and manage their mental health problems. With your help, we can make an even greater impact in the years ahead. Join us to help ensure our charity is ready to meet the growing needs of our communities.

We need an Operations Manager who can manage and develop a multidisciplinary team across a variety of workstreams and complex funding arrangements. This role requires significant experience and knowledge in the management of all facets of charity activity, and a proven ability to liaise with people at all levels. You will need to be confident in building and maintaining relationships with external stakeholders both regionally and nationally, and be commercially minded to achieve efficiency and cost effectiveness. You will have an understanding of data interpretation and how to use this to measure the impact of our work.

As a member of the senior management team, you will need to work effectively with the Board of Trustees and the CEO to develop strategies, policies and processes for the organisation. You will deputise for the CEO in their absence and provide capacity at a strategic level to ensure that Devon Mind is a leading light in the mental health sector.

Devon Mind is an equal opportunities employer and welcomes applications from all sections of the community, particularly candidates with a lived experience of mental health conditions who fulfil all the criteria within the person specification

How to apply

Please download the job description and application pack from our website here:

  1. Download and complete the Application Form – please do ensure that you show
    how you meet the person specification, giving examples of previous experience
    where relevant to evidence this.
  2. Download and complete the Personal Details Form – we do not collect personal
    data on the Application Form as we have a ‘blind’ shortlisting process.
  3. Download and complete the Equal Opportunities Monitoring Form – the
    information on this form is not used in any way in the recruitment process.
  4. Return all the forms above by email to [email protected]

The closing date for this role is 22 February 2021 at 12 noon, with interviews being held the week beginning 1 March 2021 (interviews will be conducted via Zoom).

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