Coventry and Warwickshire Mind – Client Referral Advisor

About the role

To provide an efficient and accurate client referral service to the IAPT Telephone and Referral Centre.

The Telephone and Referral Centre is the hub of Coventry, Warwickshire & Solihull IAPT (Improving Access to Psychological Therapies) Service.
The team of client referral advisors are the first point of contact for individuals accessing the service. Demand is extremely high and can often involve dealing with people who have never spoken to anyone about how they feel before. Support is on hand from a Senior Psychological Wellbeing Practitioner who will deal with risk calls and also offer appropriate de-briefing and support to the referral team as required.

How to apply

For full details, and to apply, please follow the link to our website: https://cwmind.org.uk/vacancy/client-referral-advisor/

Closing Date: 12 noon - Wednesday 18th August 2021
Interview Date: TBC