for better mental health

Application Deadline
07 September 2020

Interview Date
16 September 2020

Contract type

30 hours per week

£10.30 per hour


Andover Mind, Referrals and Enquiries Officer

About the role

This is an exciting opportunity to be part of our friendly Referrals and Enquiries Team. Based in Andover, you will provide a single point of contact and support to the public and professionals wishing to access our Carer Support, Dementia Advice and Well-being services across Hampshire.

As our Referrals and Enquiries Officer, you will be enthusiastic, passionate, and working with our current dynamic team, continue to provide a high quality, efficient and effective response to service users, organisations, general public and our staff across all sites within Hampshire.

You will have experience of working in a professional capacity on a helpline or frontline service, and have experience of handling sensitive, and emotionally difficult confidential calls.

You will also be part of the team who arrange exciting events such as our successful Carers Rights Day.

We offer ongoing training and development to all staff and 27 days holiday entitlement rising to 30 days after 3 full years service plus bank holidays.

How to apply

If you are interested, we would love to hear from you. For details of how to apply and a copy of the full job description please visit our website -

Other ways to get involved

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