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Universal Credit (UC) is gradually replacing a combination of other benefits, including Employment and Support Allowance (ESA), provided to those who aren’t currently able to work due to a mental and/or physical health problems, and Jobseekers’ Allowance (JSA) provided to people looking for paid work.
The figures from the Department for Work and Pensions (DWP) show:
Responding to these data, Ayaz Manji, Senior Policy and Campaigns Officer at Mind, said:
“It’s concerning to see that people who are currently receiving Universal Credit are much more likely to be sanctioned than those receiving the benefits that it’s replacing. We have long been warning the Government that a punitive approach towards people who are out of work because of their health or disability is not only ineffective but is causing a great deal of distress. In addition to the harm they cause, sanctions are counter-productive, causing many people with mental health problems to become even more unwell and move further from hopes of getting back into paid employment as a result.
“We’re hearing from more and more people with mental health problems who are struggling to cope with far more stringent requirements under Universal Credit. That includes people who have had to stop claiming benefits altogether without another source of income because they couldn’t cope with the added pressure. The Government says that the higher sanction rate reflects technical changes to Universal Credit and that they do not think it is possible to compare different benefits.** We need urgently clarity on what is really happening and for the Government to put in place safeguards to protect people who are unwell and in need of support.”
Some anonymous Mind supporters receiving Universal Credit share their experiences of being sanctioned, or threatened with sanctions:
“… I had to rearrange a signing on appointment as it clashed with a doctor’s appointment. When I rang UC to rebook it, she told me that if I 'chose' to go to the doctor's rather than the job centre, they would sanction my benefits. Fortunately, my Job Centre advisor intervened and rebooked the appointment without any problems. I have been covered by sick notes (for fibromyalgia and depression) continually since November last year, but UC consider me able to work as I am actively looking for work - but if I don't provide proof of my job searches, or if I fail to attend any appointments due to ill health, they threaten me with sanctions. The amount of times I've been crying my eyes out trying to explain why I can't get the bus into central Manchester to attend the work programme is ridiculous.”
“It's been awful, I became depressed and found the Job Centre staff very unsympathetic. One told me she knew all about my illness as her father and partner had Bipolar disorder like me. She was angry, telling me "you can't sit on your bloody backside until you retire”, I am 57. I found it embarrassing as there is no privacy at all. Her attitude was terrible with obvious bad temper but I felt bad about it, it dwelled on my mind and I felt like a burden. Even felt suicidal for a while, I had fitness certificate from my GP, not sick certificates these days. Told that I had to commit to certain tasks which I found hard due to my mental state, otherwise I wouldn't get paid yet had to wait anyway.”
“I was treated like a work shy nobody up until I had my work assessment and they realised I am actually struggling with my health at the moment, even after that point they can be very inconsiderate. They would change my appointments at a moment notice and borderline harass me to attend meetings even though my GP had provided me a sick note for several months at a time. Because of the stress of it all my step dad had to become my advocate and deal with them because it was making me more ill.”
*Benefit sanction statistics to April 2018 (p. 1 and p. 9)
**See para 22 of the Department for Work and Pensions' response to the Work and Pensions Committee recent inquiry into benefit sanctions