Responding to the report, Sara Moseley, Director of Mind Cymru, said:
“We welcome this report which outlines the key challenges within community mental health services across Wales. The report heard directly from people using services and highlights a number of areas for improvement, from how and when someone can access support to service planning and providing safe and effective care.
We share the concerns of Health Inspectorate Wales, particularly in relation to accessing psychological therapies and the support available to those experiencing a mental health crisis. It is unacceptable that people can be asked to wait up to two years to access psychological therapies and this must be urgently addressed.
Improving mental health is one of six Welsh Government priorities and, as this report makes clear, there is still significant improvement required to meet the vision set out in the Together for Mental Health strategy. We believe that many dedicated and skilled staff within mental health services, who do the best they can for service users, would also welcome the insights in this report and see it as a catalyst for improvement.
There must be immediate action to take forward these recommendations and we await the Welsh Government’s response with particular interest.”
Mental health services