Online mental health

Explains the benefits and challenges to your mental health of being online, and gives ideas for looking after yourself online and getting support. Also provides information on staying safe online and getting the balance right between your online and offline life.

Mind's services

  • Helplines – our Infolines provide information and support by phone, email and text.
  • Local Minds – provide face-to-face services, such as talking therapies, peer support and advocacy, across England and Wales.
  • Elefriends – our supportive online community for anyone experiencing a mental health problem.

Other organisations

Action Fraud

0300 123 2040
Reporting service for online fraud and cyber crime.


0808 801 0677 (adult helpline)
0808 801 0711 (youthline)
0808 801 0811 (studentline)
Offers information on eating disorders and runs a supportive online community. Also provides a directory of support services at helpfinder.

Big White Wall
Online mental health community. Free in some areas through your GP, employer or university.

Bipolar UK eCommunity
Supportive online community for everyone affected by bipolar disorder.

British Association for Counselling and Psychotherapy (BACP)
Professional body for talking therapy and counselling. Provides information and a list of accredited therapists.

Campaign Against Living Miserably (CALM)

0800 58 58 58 (UK helpline)
0808 802 58 58 (London helpline)
Provides listening services, information and support for men at risk of suicide, including web chat.

Get Safe Online
Information and advice on online safety.

Information and support for people affected by mental health problems in Wales.

National Institute for Health and Care Excellence (NICE)
Produces guidelines on best practice in healthcare.

National Society for the Prevention of Cruelty to Children (NSPCC)

0800 800 5000
0800 1111 (18 or under)
Support for children and anyone worried about a child.

NHS Apps Library
A directory of apps that can help you manage and support your physical and mental health.

Information about health problems and treatments, including details of local NHS services in England.

NSPCC Net Aware

0808 800 5002
Information about online safety for parents of children under 18.


116 123
PO Box 90 90
Stirling FK8 2SA
[email protected]
24-hour emotional support for anyone who needs to talk.


0300 304 7000
Offers emotional support and information for anyone affected by mental health problems.

Time to Change (England) (Wales)
National campaign to end stigma and discrimination against people with mental health problems in England and Wales. 

UK Council for Psychotherapy (UKCP)
Professional body for psychotherapists and therapeutic counsellors. Provides information and a list of accredited therapists.

UK Safer Internet Centre

0344 381 4772 (professionals)
Tips, advice and resources to help children and young people stay safe on the internet.

Victim Support

0808 168 9111
Provides emotional and practical support for people affected by crime and traumatic events.

This information was published in September 2018. We will revise it in 2021.

References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.

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